MP Solutions Ltd. logo

Multilingual Technical Support Specialist (Dutch, Italian, Spanish or Polish)

Posted about 1 month ago

OfficeDebrecen, Hajdú-Bihar, Hungary

Multilingual Technical Support Specialist (Dutch, Italian, Spanish or Polish)

📍 Location: Budapest or Debrecen, Hungary

🏢 Work Model: Onsite

🕒 Schedule: Monday–Friday, full-time

🌐 Languages: Dutch, Italian, Spanish or Polish (C1) + English (B2+)

Use Your Language Skills in an International Technology Environment

Are you fluent in Dutch, Italian, Spanish or Polish and looking for a stable full-time role in an international environment?

Join a multilingual customer support team supporting customers of leading global technology brands. In this role, you will communicate with customers via phone, email and chat, helping them with product-related questions, troubleshooting, order support and general inquiries.

This is a full-time onsite position in Budapest or Debrecen with a structured onboarding program, weekday working schedule and long-term career opportunities.

We welcome applications from both EU and non-EU candidates who already hold a valid Hungarian work permit and residence permit.

What You Will Do

  • Provide customer support through phone, email and chat channels
  • Assist customers with product and service-related questions
  • Support order processing and order-related inquiries
  • Troubleshoot technical and non-technical issues
  • Handle customer complaints professionally and efficiently
  • Escalate complex cases to the appropriate internal teams when necessary
  • Ensure high-quality customer experience in every interaction
  • Maintain accurate records of customer interactions
  • Collaborate with colleagues and internal stakeholders to resolve customer issues

Requirements

What We Are Looking For

  • Fluent Dutch, Italian, Spanish or Polish language skills (C1 level or higher)
  • Good command of English (minimum B2 level)
  • Excellent communication skills, both written and verbal
  • Customer-focused mindset and problem-solving attitude
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Confidence using digital tools and computer systems
  • Previous customer service, technical support or contact center experience is an advantage
  • Interest in technology and consumer electronics is considered a plus

Benefits

What We Offer

  • Opportunity to work with internationally recognized technology brands
  • Structured onboarding and training program
  • Supportive and multicultural working environment
  • Daily use of your native language and English
  • Stable Monday–Friday schedule
  • No night shifts
  • Long-term career opportunities
  • Employee benefits package after the probation period

Important Information

  • Full-time employment
  • Onsite work only
  • Locations: Budapest and Debrecen
  • Monday–Friday working schedule
  • Candidates must have the legal right to work in Hungary or hold a valid Hungarian work permit

If you enjoy helping customers, solving problems and using your language skills every day, we would love to hear from you.

Job details
Workplace
Office
Location
Debrecen, Hajdú-Bihar, Hungary
MP Solutions Ltd. logo
MP Solutions Ltd.
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MPS RPO Toborzási folyamatok teljeskörű kiszervezése, informatikai tanácsadás, software engineering

Key team members

David Pelle

David Pelle

Balázs Majer

Balázs Majer

Andrea Sömjén

Andrea Sömjén

Annamária Erdős

Annamária Erdős

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