The Company

2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆

SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.

Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.

Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.

We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.

Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.

Join our award-winning team in transforming an essential industry that powers communities across the Americas.

We're on the hunt for a detail-obsessed Payroll Specialist who loves getting it right the first time.

This is a 4-month contract role with the potential to extend, starting in early July, reporting to the Director of Finance, where you'll serve as the critical link keeping our payroll operations running smoothly across both the United States and Canada.

With employees spread across Canada and the US, you'll need to know your way around multi-jurisdictional payroll like the back of your hand - this is a non-negotiable. If cross-border compliance is your thing, we want to hear from you! 🎉

### 🤩 What Makes This Role Exciting:

Own multi-jurisdictional payroll across the US and Canada at a fast-growing SaaS company - no two days look the same

High visibility with Finance and executive leadership - your work will be noticed

Get your hands on an evolving Finance tech stack including BambooHR and PayEvo

Join a collaborative, people-first culture where the work you do actually matters

### 🎯 What You'll Be Doing:

Payroll:

Own timely and accurate payroll processing across the US and Canada - every cycle, every time

Stay ahead of federal, state, provincial, and local payroll regulations across both countries and keep leadership informed on anything that matters

Process and distribute employee payments, manage payroll prep, and squash discrepancies before they become problems

Prepare payroll reports covering earnings, taxes, deductions, leave, disability, and nontaxable wages

Research and resolve employment tax inquiries and discrepancies; establish tax profiles with state, provincial, and local jurisdictions as needed

Handle sensitive payroll information with the utmost confidentiality and professionalism

Spot opportunities to streamline, automate, and improve - we love a good process win

Collaborate on special projects and whip up ad hoc reports for internal stakeholders and leadership

Keep us compliant on all payroll-related legal requirements including tax filings and regulatory reporting

Benefits Administration:

Get new hires set up and enrolled in their benefit plans across the US and Canada - including 401(k) and RRSP retirement programs - so they hit the ground running

Keep employee benefit accounts up to date, managing changes and life events as they come up

Be the go-to resource for benefits questions, helping employees understand their plans and resolving issues quickly

Note: no open enrollment responsibilities with this role

### 🎉 What You Bring:

You're based in the Atlanta, Georgia area - this is a fully remote role but we're looking for local candidates only

Bachelor's degree in a business-related field; CPP designation is a bonus

2-5 years of payroll experience with hands-on processing in both the US and Canada - this one's a must

Solid familiarity with benefits administration including retirement plans on both sides of the border

Deep knowledge of payroll systems and multi-jurisdictional compliance - you know the rules and you follow them

Experience with payroll and HRIS systems; BambooHR and PayEvo experience is a nice bonus

Obsessive attention to detail and a natural ability to handle sensitive data with care

Strong communicator who can collaborate comfortably at all levels of the organization

Cool under pressure - you can juggle competing priorities, meet tight deadlines, and adapt when things shift

💫 Expect More From Your Career at SpryPoint

🚀 Work your way - Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta

💰 Competitive Total Rewards - Comprehensive compensation package that grows with you

💻 Complete Setup - MacBook + $800 to create your ideal home workspace

🏥 Total Wellness - Health, dental, vision, and life insurance from day one

🏝️ Recharge Time - Generous PTO and unlimited sick days

📈 Future Security - RRSP (Canada) and 401k (US) matching programs

🧠 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program

🧳 Team Connection - Annual company events and team offsites that bring us together

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Accommodations

Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.

Equal Opportunity & Inclusion

SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.

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Payroll Specialist (Contract)

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