AWS Kinesis Developer - R01565561

Job Description:

AWS Full Stack Developer with Amazon Kinesis

Position Summary

• We are looking for an AWS Full Stack Developer with strong hands-on experience in Amazon Kinesis for building real-time, event-driven streaming applications using AWS Lambda, API Gateway, Python/Java, and serverless AWS architecture.

    

Key Responsibilities

Solution Design and Architecture

• Design and implement a scalable AWS architecture to migrate call recordings and analytics from Calabrio to Amazon Connect Contact Lens.
• Assess the existing Amazon Connect and Calabrio integration, including recording storage, metadata structures, retention policies, and reporting dependencies.
• Define migration strategies for historical recordings, transcripts, and associated metadata.
• Develop reusable Infrastructure as Code using AWS CloudFormation, Terraform, or AWS CDK.

Backend Development

• Build serverless and microservices-based applications using AWS Lambda, Amazon API Gateway, and Amazon SQS.
• Develop APIs and automation to extract recordings and metadata from Calabrio and load them into AWS services such as Amazon S3 and Amazon DynamoDB.
• Integrate with Amazon Transcribe and Contact Lens analytics where required.

Front-End Development

• Develop dashboards and administrative tools using React, Angular, or Vue.js.
• Build interfaces for migration monitoring, reconciliation, and operational reporting.

Data Migration and Validation

• Develop automated scripts to migrate historical call recordings, transcripts, and metadata.
• Perform data validation, reconciliation, and integrity checks.
• Ensure chain of custody and auditability throughout the migration process.

DevOps and Automation

• Build and maintain CI/CD pipelines using GitHub GitHub Actions, Atlassian Jenkins, or Amazon Web Services AWS CodePipeline.
• Automate environment provisioning, testing, and deployment.

Security and Compliance

• Implement encryption, access controls, and audit logging using AWS Key Management Service, AWS Identity and Access Management, and AWS CloudTrail.
• Ensure compliance with HIPAA, PCI, and enterprise data retention requirements.

Collaboration

• Partner with contact center, infrastructure, security, and business stakeholders.
• Support testing, cutover planning, and post-production stabilization.

 

Required Qualifications

• 5+ years of experience developing applications on AWS.
• 3+ years of experience with Amazon Connect.
• Experience with Amazon Connect Contact Lens and/or call recording analytics platforms.
• Experience integrating with Calabrio or similar workforce and recording solutions.
• Strong proficiency in Python, TypeScript, or Java.
• Front-end development experience with React or Angular.
• Expertise in REST APIs, serverless architecture, and event-driven design.
• Experience with Infrastructure as Code and CI/CD automation.
• Strong understanding of data migration, reconciliation, and testing methodologies.

 

Preferred Qualifications

• Amazon Web Services certifications such as AWS Certified Developer – Associate or AWS Certified Solutions Architect – Professional.
• Experience in healthcare or regulated environments.
• Knowledge of contact center quality management and analytics processes.
• Familiarity with Amazon Athena, Amazon QuickSight, and Amazon OpenSearch Service.

 

Top 3 Critical Skills

• AWS Full Stack Development – Serverless application development using Lambda, API Gateway, React/Angular, and AWS-native services.
• Amazon Connect and Contact Lens Expertise – Deep understanding of call recording, transcription, analytics, and contact center integrations.
• Data Migration and Automation – Experience migrating large volumes of recordings and metadata with validation, reconciliation, and CI/CD automation.