About the Role

We are seeking a highly organised and proactive Operations Manager / Administrative Support professional to play a pivotal role in ensuring the smooth day-to-day operation of the business. This position combines hands-on administration with operational coordination, supporting contractor care, internal processes, documentation management, scheduling, and business-wide support activities.

The successful candidate will be a dependable self-starter who thrives in a fast-paced environment, takes ownership of responsibilities, and continuously looks for opportunities to improve processes and efficiency across the organisation.

About the Client

You will be working with a specialist recruitment and talent solutions provider that partners with organisations across technology, digital, and professional services sectors. Renowned for its relationship-driven and consultative approach, the business is committed to delivering exceptional hiring outcomes while building long-term partnerships with clients and candidates alike.

With a strong focus on integrity, accountability, and service excellence, the organisation fosters a collaborative culture where initiative, reliability, and continuous improvement are highly valued.

Ideal Profile

Experience & Role Requirements

Minimum 3 years’ experience in an administrative, operations, office support, or similar role.
Demonstrated ability to manage multiple priorities and deadlines in a dynamic environment.
Experience supporting contractor coordination, scheduling, or general business operations.
Strong background in documentation, record management, and administrative processes.
Ability to work independently, take initiative, and effectively manage urgent requests.

Essential Systems & Tools

Microsoft Office Suite, including Excel, Word, and Outlook.
Calendar management and scheduling platforms.
Data entry and document management systems.

Preferred Experience

Exposure to CRM or ATS platforms such as JobAdder.
Basic bookkeeping, payroll, or finance administration experience.
Experience using travel booking or cost-management tools.
Exposure to process automation tools and workflow improvements.

Personal Attributes

Excellent verbal and written communication skills.
Highly organised with exceptional time management capabilities.
Proactive, resourceful, and solutions-focused.
Strong attention to detail and commitment to accuracy.
Reliable, adaptable, and collaborative team player.

Responsibilities

Operations & Administration

Manage daily administrative and operational activities to support efficient business operations.
Maintain accurate records, documentation, and reporting systems.
Prepare contracts, business documents, and data entry tasks with a high level of accuracy.
Provide general operational support across the business as required.

Contractor Care & Coordination

Coordinate contractor onboarding activities and ongoing engagement initiatives.
Support contractor communication and relationship management processes.
Ensure contractor-related administration is completed accurately and on time.

Scheduling & Internal Support

Manage scheduling requirements and calendar coordination.
Facilitate internal communication and coordination across teams.
Support leadership and stakeholders with administrative and operational requirements.

Travel & Business Support

Coordinate travel arrangements and support cost-effective planning activities.
Assist with ad hoc business requirements and priority requests as needed.

Process Improvement

Collaborate with leadership to identify operational inefficiencies.
Recommend and implement practical improvements to workflows and business processes.
Contribute to the ongoing optimisation of systems, procedures, and operational effectiveness.

How we take care of our team

💰 Get paid in Australian Dollars
🏥 Medical insurance from day one for you + spouse (or parents if unmarried)
🩺 Generous OPD coverage from doctor visits to all your medical needs
🏡 Home office setup allowance to build your ideal workspace
🌐 Internet allowance to keep you connected
💪 Gym & wellness allowance to stay fit and balanced
🎉 Work hard, play hard – regular team events & engagement activities
🧠 Diji Assist – Mental health & counseling support when you need it
📚 We invest in you – reimbursement for industry certifications
🗣️ Open-door culture – your ideas and feedback always matter
🌍 Flexible work – home or office, wherever you do your best work
🏆 Rewards & recognition that actually recognize you
🥳 Great christmas & financial year-end parties to unwind with your loved ones

Operations Manager/ Administrative Support