Hint Health logo

Senior Manager, Marketplace & Partnerships

Posted about 1 month ago

RemoteUSA or Canada - RemoteSE
About Hint Health

Hint Health is the leading digital health company dedicated to supporting the growth and success of the Direct Primary Care (DPC) movement. With a mission to power direct care and make it the new standard, the Hint Core platform supports thousands of clinics and networks across the nation, providing care for over a million members. Hint also produces Hint Summit, the leading DPC innovation conference and supports Hint Connect, a curated national network of independent DPC clinics. Founded in 2013, the company is headquartered in San Francisco, CA. To learn more visit www.hint.com/company.


We are looking for a Senior Manager, Marketplace & Partnerships to own Hint’s partner ecosystem across Marketplace and partnerships programs. This role reports to the Head of Marketing and will work extremely closely (dotted line) with the Head of Community to align partner strategy, launches, and ongoing partner motions to Marketplace adoption and community growth.

In this is hands-on individual contributor role, you'll own Hint's Marketplace and partnerships motion growth engine end-to-end — sourcing, solutioning, negotiating, and launching partners across three partner types: 

  • application partners (vendors building apps in our platform)

  • integration partners (connected via API) 

  • solution partners (DPC-adjacent services like marketing, legal, accounting)

### What you'll do:
  • Source and recruit strategic Marketplace partners. Build a prioritized target list, run outbound to decision-makers, and develop a clear POV on which categories drive the most Marketplace value.

  • Own inbound partner engagement. Triage inbound interest, run discovery, evaluate fit, and communicate clear go/park/decline decisions.

  • Solution the right path for each partner. Assess whether a partner belongs as an app, integration, or solution partner, and walk them through what that means technically and commercially. Pull in product or engineering when needed.

  • Negotiate and close agreements. Lead pricing and revenue model conversations (rev share, transaction fees, subscription, referrals) and define launch readiness with each partner.

  • Lead onboarding and launch. Drive cross-functional readiness with product, support, marketing, and GTM. For technical partners, align on scope, milestones, and rollout (beta/staging → production).
  • Build the program. Stand up the SOPs, playbooks, and lightweight reporting that make this motion repeatable and visible to leadership.
  • ### What you bring:
    • 5+ years in marketplace, platform partnerships, strategic partnerships, BD, or sales engineering — ideally somewhere you've sat between product and customers

    • Comfortable speaking the language of APIs, integrations, and product systems (you won't code, but you'll need to credibly explain how things fit together)

    • Strong negotiator with a track record of closing partner or platform deals

    • Experience driving cross-functional work across product, engineering, and GTM

    • Excellent communicator; builds structure and documentation as you go

    • Healthcare or health-tech experience preferred; SaaS marketplace or platform experience in an adjacent regulated space (e.g., fintech) also a fit

    ### Nice to have:
    • API/integration partnership experience, including managing partners from staging/beta to production

    • Familiarity with DPC or primary care workflows

    • Experience standing up a partner program from scratch

    • Experience building processes with AI

    Life at Hint
    Our team is inquisitive, kind, open, and smart. We share glimpses of our lives—introducing our kids and pets—and host virtual hangouts to stay connected. Our employee Slack channels include spaces for women, caregivers, and our Diversity & Inclusion Committee. We also have regular cadences for company all-hands updates and team learning sessions so all Hinters can stay connected to how their work is changing the landscape of healthcare.
     
    Hint has taken the Parity Pledge and is committed to racial and gender parity. Furthermore, those historically underrepresented in tech—including people of color, immigrants, members of the LGBTQ+ community, people with disabilities and veterans—are encouraged to apply. We look for the best candidate for the job based on demonstrable skills, and do not screen for educational background, age, or markers of socioeconomic status.
     
    Benefits
    At Hint we support our teams to be their best by taking care of them and providing attractive benefits.
    * Competitive compensation of base salary & stock options
    * Progressive paid parental leave for both parents
    * Remote-first workplace, home office stipend & optional in-person meet-ups
    * Flexible working hours, flexible vacation, & paid national holidays
     
    Additional benefits by location
    United States
    * 401(k) plan
    * Comprehensive medical, dental, & vision + DPC membership or HSA stipend
     
    Canada
    * Extended healthcare & dental coverage + HCSA stipend
     
    As Hint Health is a remote company, we use e-verify for all US employees to complete an I9. More about this can be found here and here.
    Job details
    Workplace
    Remote
    Location
    USA or Canada - Remote
    Experience
    SE

    Hint Health powers the growth of Direct Care with membership management software, a modern EMR, network solutions, and services that simplify operations and strengthen patient relationships.

    Employees
    83
    Industry
    Software Development
    Headquarters
    San Francisco , California
    Founded
    2013
    Company location
    490 Post St, Ste 500, PMB 2332, San Francisco , California 94102, US
    Specialties
    Health IT, Practice Management, Payments, Direct Primary Care, DPC, Health Tech, Health AI, Healthcare, Health Intelligence, EHR, Healthcare Leadership, Healthcare Innovation, and Hint Summit

    Key team members

    Zak Holdsworth

    Zak Holdsworth

    Lin Ji

    Lin Ji

    David Langer

    David Langer

    Garrett Pendell

    Garrett Pendell

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