E-Commerce Management Specialist

Rate: $20-22/hour

Position Summary: E-Commerce Management Specialists work closely with the gearUP sales team and other cross functional departments to produce and support customer-facing webstores for youth sports teams and business clients. This role functions in a high-volume, deadline-oriented environment. Team members are very detail oriented and focused on producing accurate product representation and detail to the end user. Team members work with and manage multiple inbound requests and competing deadlines. This role will be cross trained in collateral areas of responsibility for the support of Production and Customer Success teams and overall company success.  

Responsibilities include:

·         Receive, process and confirm webstore site requests and inquiries from the Sales team

·         Assist Sales Reps with creating and updating webstore sites

·         Perform quality checks on new and existing webstore sites as needed.

·         Ensure the accuracy of product model approvals against design elements provided by the art team.

·         Troubleshoot and communicate with the technology team to improve store build speed and overall user experience internally and externally

·         Ensure that design requests and webstore components meet company standards.

·         Other e-commerce platform support tasks assigned by management

Requirements

Required Skills & Qualifications:

●      Attention to detail and accuracy.

●      Ability to read and interpret order requests and other written instructions.

●      Strong communication skills to facilitate effective and efficient workflow between teams.

●      Efficient experience working in and knowledge of eCommerce platforms such as Magento, OpenCart, Shopify, etc.

●      Proficient with Microsoft office tools, Outlook, Excel, and Teams or another collaborative communication platform (Slack).

●      Experience with Project Management platforms such as Wrike, Asana, Jira, or Trello

●      Strong organizational skills with the ability to manage multiple priorities.

●      Work independently and as part of a team.

●      ‘Can Do’ attitude and willingness to take on new tasks as requested.

●      Energetic and motivated.

●      Self-Starter – able to work remotely without distractions

●      Previous involvement in athletic programs a plus.

●      Overtime will be required during peak production seasons.

Experience & Education

·         High school diploma or GED required.

·         Prior experience creating and working with eCommerce shopping cart construction and maintenance.

·         Prior experience in a high-volume production environment.

Physical Requirements:

·         Prolonged periods sitting at a desk and working on a computer

·         Talking, listening, and typing for extended periods of time

·         Manipulation of a computer mouse and other small wrist movements required for digital design tools

Benefits

Benefits:

Gear Up Sports provides the following employee benefits:

·         Paid Time Off (PTO) – 2 weeks (80 hours) per year for full time, accrued at the rate of .042 hours per one hour worked.

·         Paid Holidays – New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas

·         Healthcare Benefits – Effective the first of the month following the date of hire:

o   Health/Vision insurance through Regence BlueCross BlueShield

o   Dental insurance through Regence

·         Life, Disability & Accident Insurance through MetLife – effective 1st of the month following date of hire:

o   Group Term Life insurance – company paid

o   Long Term Disability insurance – company paid

o   Voluntary additional life insurance for self & dependents

o   Voluntary Accident Insurance

·         Flexible Spending Account Plan (FSA) – allowing pre-tax savings for Health and Dependent Care Expenses

·         Health Savings Account Plan (HSA) - allowing pre-tax savings for Health expenses if participating in HDHP health insurance plan

·         Employee Assistance Plan (EAP) – plan provided through Canopy

·         401(k) Plan – participation after three months of employment with employer-matching contribution

Equal Opportunity Employer

Gear Up Sports, Inc.is an equal opportunity employer, and all qualified applicants will receive consideration for employment.