Deaf Program Assistant Manager (Fluency in American Sign Language (ASL) is required)
Posted 2 months ago
- The Assistant Deaf Program Manager supports the Program Manager in the day-to-day operations of the Deaf residential program.
- This role combines direct client support, program oversight, and leadership responsibilities.
- The Assistant Deaf Program Manager helps ensure continuity of care, adherence to program standards, and a recovery-oriented environment for persons served.
- The Assistant Deaf Program Manager supports the overall operations of a Deaf Residential Rehabilitation Program, providing leadership, supervision, and direct support to staff and persons served.
- This role ensures services are culturally and linguistically appropriate, recovery-oriented, and accessible to Deaf and hard-of-hearing individuals with behavioral health needs
- Fluency in American Sign Language (ASL) is required
Assist persons served with identifying and pursuing individualized recovery goals using a person-centered approach.
Assess stages of change and implement appropriate, culturally competent interventions.
Provide daily living skills support, including ADLs, money management, diet coaching, shopping, cleaning, transportation, and life skills instruction.
Practice and model Recovery Model principles in all interactions.
Ensure adequate staffing coverage, including emergency and on-call needs.
Direct daily staff activities and provide ongoing coaching and support.
Review timesheets for accuracy and compliance with overtime policies.
Facilitate team meetings and ensure dissemination of meeting minutes.
Support staff in developing effective communication strategies with Deaf individuals.
Residential & Operational Oversight
Oversee the safety, cleanliness, and overall condition of residential homes.
Coordinate maintenance requests and ensure timely follow-up.
Identify and report unsafe or unfit living conditions.
Ensure the environment is visually accessible and supportive of Deaf culture (e.g., lighting, visual alerts, communication systems).
Coordination of Care & Medication Monitoring
Coordinate psychiatric and medical care with nurses, providers, pharmacies, and interdisciplinary team members.
Monitor medication administration in accordance with agency protocols.
Review medication supply and inspect storage areas for compliance.
Communicate any medication concerns or discrepancies to nursing staff and the Program Manager.
Ensure effective communication between Deaf persons served and healthcare providers, including arranging qualified interpreters when needed.
Assist with referrals, admissions, move-ins, and discharges.
Ensure residences are prepared and accessible for incoming persons served.
Identify early warning signs of psychiatric or medical decompensation.
Utilize crisis intervention and de-escalation techniques that are effective and appropriate for Deaf individuals.
Differentiate between situational stressors and symptom exacerbation.
Support smooth transitions across levels of care with clear communication and coordination.
Mission: Improving the lives of children, adults, and families, impacted by mental health and substance use disorders. Arundel Lodge is a 501(c)(3) non profit organization that works toward a world where behavioral health disorders are not a limit to achieving a meaningful life in the community. One in four Americans will experience a behavioral health disorder in any given year regardless of age, race, religion, gender or economic status. Behavioral health disorders can range from depression and anxiety to bipolar disorder, schizophrenia, and much in between. At Arundel Lodge we help men, women, children and adolescents living with behavioral health disorders maintain their dignity and enter into the process of recovery. We support individuals in their quest to stay healthy, find jobs, participate in their community, locate appropriate resources, and enjoy life. Most of all, at Arundel Lodge, we provide a place where individuals can feel welcomed, empowered, and trusted to make their own decisions.
Key team members
Kristin Lolmaugh
Anita Hagan
Russell Koenig
Peter Palmquist
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