Director of Facilities

The Opportunity:

We're looking for a sharp, execution-oriented Facilities Manager to own Jetson's physical footprint from

coast to coast. This is a newly created role built for someone who thrives in fast-scaling environments

— someone who can stand up a new market location in weeks, build vendor relationships that actually

hold, and keep our existing facilities running cleanly and cost-effectively.

You'll work directly with the CFO and across Finance, Operations, and Field teams to ensure Jetson's

facilities infrastructure is always one step ahead of our growth.

What You Will Do:

• Lead end-to-end site selection and acquisition for new Jetson locations across the US and Canada
• Conduct market analysis, site visits, and zoning reviews to identify optimal facility types (warehouse, office, hybrid)
• Negotiate and review commercial leases, LOIs, and licenses in coordination with legal counsel
• Build and manage a scalable playbook for rapid site stand-up — from signed lease to operational in minimum time
• Coordinate with Finance on capital expenditure planning, security deposits, and rent escalation modeling
• Build and manage a national vendor network for cleaning, security, HVAC, electrical, landscaping,
• and general maintenance
• Lead RFP processes, contract negotiations, and ongoing vendor performance reviews
• Establish SLAs and accountability frameworks to ensure vendors meet Jetson's standards across every location
• Develop preferred vendor lists and backup options for each market to eliminate single-point-of-failure risk
• Manage facilities-related budgets, purchase orders, and invoice approvals
• Own day-to-day operations and maintenance across all Jetson locations — warehouses, offices,
• and field service hubs
• Implement preventive maintenance programs to protect assets and minimize unplanned downtime
• Ensure all facilities meet health, safety, and building code standards in each jurisdiction (US and Canadian provinces)
• Oversee workspace configuration for new and existing sites including signage, equipment layout, and storage design
• Serve as the primary point of contact for landlord relationships and property management companies
• Manage facilities-related insurance documentation, certificate of insurance compliance, and regulatory filings
• Design scalable systems and processes for facilities management that can grow with Jetson's expansion footprint
• Build templates, trackers, and SOPs so that every new site launch runs from a repeatable, documented playbook
• Partner with Operations, Sales, and Finance on market launch timelines and facilities readiness milestones
• Anticipate capacity needs 6–18 months out and proactively identify and qualify future sites
• Report on facilities KPIs including cost per square foot, utilization, vendor performance, and lease obligations

What You Bring:

• 5+ years of facilities management experience, ideally in a multi-site, high-growth environment
• Demonstrated experience with commercial lease negotiation and site acquisition
• Strong vendor management track record — from sourcing through contract and ongoing accountability
• Experience operating in both US and Canadian markets is a strong asset
• Comfort working in ambiguous, fast-moving environments where you often have to build the process as you go
• Excellent organizational and project management skills — you track details and hit deadlines
• Financial literacy: comfortable working with budgets, OpEx/CapEx distinctions, lease abstracts, and variance reporting
• Strong written and verbal communication skills; comfortable presenting to executive leadership
• Proficiency with tools like Google Workspace, project management software, and facilities/lease tracking systems
• Experience with modern tools, including AI, to automate and make your day more efficient.
• Background in home services, HVAC, electrical, or construction-adjacent industries preferred
• Experience with industrial or warehouse engineering (zoning, flow design, 5S methodology) preferred
• Familiarity with NetSuite or similar ERP for purchase order and budget management preferred
• CFM (Certified Facility Manager) or equivalent credential preferred

Job Type: Full-time, Permanent

Pay: $125,000 - $140,000 per annum

Benefits:

Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson

Extended Health Care

Disability Insurance

Education Support

Parental Leave Top Up

Equity

Work Location: In person - Vancouver