Client Services Coordinator

O’Hagan Meyer seeks a full-time Client Services Coordinator (CSC) to support a fast‑paced law office. The ideal candidate is outgoing, personable, and resourceful. As the first point of contact for clients, visitors, and vendors, the CSC delivers a welcoming, professional, and efficient experience while ensuring smooth day-to-day operations of reception and client-facing areas while supporting core office services.

Key Responsibilities

Client Experience & Front Desk

• Greet clients and visitors with professionalism; manage check-in and notify attorneys/staff
• Answer and route incoming calls; take accurate messages
• Maintain reception area, conference rooms, and client-facing spaces to firm standards
• Coordinate conference room scheduling, including setup, catering, and technology needs
• Provide hospitality services (beverages, catering coordination, special requests)

Office Services & Coordination

• Manage incoming/outgoing mail, courier services, and deliveries
• Maintain office and kitchen supplies; monitor inventory and restock as needed
• Support setup and cleanliness of shared spaces (conference rooms, copy areas, break rooms)
• Assist with vendor coordination and building maintenance requests
• Coordinate Wednesday luncheons, birthday dessert celebrations, and other in-office initiatives

Administrative Support

• Provide light administrative support (scanning, filing, document handling)
• Assist with scheduling shared resources and maintaining conference room calendars
• Assist with office weekly inventories and supply orders
• Support onboarding logistics (workspace setup, supplies, coordination)
• Other projects and duties as assigned

Professional Standards

• Maintain confidentiality in all client and firm matters
• Uphold a high level of professionalism in communication and appearance
• Identify opportunities to improve client experience and office efficiency

Requirements

Qualifications

• 1–3 years of experience in reception, hospitality, or administrative support (law firm or professional services preferred)
• Strong interpersonal and communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office (Outlook, Word, Excel)

Physical Requirements:

·       Prolonged periods of sitting at a desk and working on a computer

·       Must be able to lift up to 25 pounds at times

O’Hagan Meyer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.