We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.
What’s in store for you:
You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.
The team waiting for you:
We are looking for a commercial-first Account Management Team Lead to guide and scale a team responsible for our most strategic global accounts. We need a leader who deeply understands how to map enterprise accounts, reverse-engineer churn risks, and hunt for expansion opportunities within existing infrastructure portfolios. You will report directly to the commercial leadership team, driving operational excellence while actively mentoring your team into elite commercial strategists.
### In this role, you’ll:
Lead, develop, and mentor an Account Management team, fostering a high-performance, goal-oriented culture.
Coach and support team members, elevating their enterprise negotiation skills, commercial acumen, and deep understanding of the scraping/data infrastructure market.
Drive revenue growth by ensuring flawless client retention and aggressive portfolio expansion.
Manage executive-level client relationships, stepping into high-stakes negotiations to unlock additional value creation.
Oversee strategic account planning, including commercial structuring, legal compliance, and procurement cycles.
Optimise internal processes, identifying and removing operational bottlenecks to streamline day-to-day delivery.
Personally manage a portfolio of a few strategic accounts to stay connected with industry trends and client challenges.
Collaborate cross-functionally with Customer Support, Finance, Legal, and Product teams to enhance the client experience.
Develop and refine best practices for account engagement, retention, and growth strategies.
### Your skills & experience:
Proven experience in enterprise B2B account management with explicit, metric-backed ownership over retention and expansion revenue.
Demonstrated history of leading, coaching, and managing the performance of account managers or commercial reps, with a strong commitment to a feedback culture.
Strong organizational skills with direct experience navigating complex enterprise procurement, compliance, and legal cycles. High familiarity with CRM systems (Salesforce).
Ability to navigate difficult executive-level client conversations calmly, manage internal stakeholders, and align diverse teams under pressure.
Nice to have:
Experience in SaaS / infrastructure / data / AI industr.y
Technical understanding of APIs, scraping, proxies, or enterprise infrastructure.
Experience with strategic QBRs and account planning.
Familiarity with AI tooling and workflow optimisation.
### Salary & Benefits
Gross salary: from 4000 EUR/month + bonuses. Keep in mind that we are open to discuss a different salary based on your skills and competencies.
Growth & Learning: 40+ internal learning options, external conferences, mentorship, and year-round knowledge-sharing.
Health & Well-being: Private health insurance, psychotherapy, on-site well-being consultants, 24/7 gym access, and a wellness app.
Celebration & Community: Team events, an overseas workation, quarterly team-building budgets, and plenty of ways to mark milestones together.
Plus bonus vacation days, paid life-moment days off, barista coffee, and all the tools you need. See the full list of benefits here: https://career.oxylabs.io/blog/our-work-benefits/.
Up for the challenge? Let’s talk!
