Marketplace Promotions and Merchandising Team Lead

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Marketplace Promotions and Merchandising Team Lead to join our team.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here's your chance.

Who’s who in the retail space

The position reports to the Sales Manager of Takealot Marketplace.

Purpose of the role:

The Marketplace Promotions & Merchandising Lead will report directly to the Sales Manager of Takealot Marketplace and will be responsible for leading the promotion buyers team while developing and executing the overall promotions and merchandising strategy for the marketplace.

Your mission, should you choose to accept it:

• Develop and implement the overall promotions and merchandising strategy for the Takealot Marketplace
• Lead, mentor and develop a team of Promotion Buyers to deliver exceptional commercial results
• Own and achieve the marketplace promotions GMV targets and other key commercial metrics
• Create and optimize a promotional calendar that maximizes seller participation, customer engagement, and commercial outcomes
• Design and implement merchandising guidelines that align with customer preferences and business objectives
• Analyze marketplace data to identify trends, opportunities, and areas for improvement
• Build strong relationships with key marketplace sellers to secure exclusive promotional offers
• Collaborate with Marketing, UX/UI, and Tech teams to enhance the visibility and effectiveness of marketplace promotions
• Partner with the Account Management team to ensure strategic alignment on seller promotions and participation
• Monitor competitive landscape and industry trends to maintain Takealot’s market leadership position
• Drive continuous improvement in promotional processes and merchandising frameworks
• Present performance metrics and strategic recommendations to senior leadership
• Ensure promotions align with inventory availability and operational capabilities

Qualifications & Experience:

• Bachelor’s Degree in Commerce, Business Administration, Marketing or related field
• Minimum 3 - 5 years of experience in e-commerce, retail, or marketplace businesses
• 3+ years of people management experience leading commercial teams
• Proven track record in developing and implementing successful merchandising strategies
• Experience in promotional planning and execution at scale
• Strong proficiency in data analysis and reporting using advanced Excel and BI tools
• Previous experience working with third-party sellers or vendors (advantageous)
• Understanding of e-commerce merchandising best practices and trends

The skills we need:

• Strategic thinker with strong commercial acumen
• Data-driven decision maker who can translate insights into actionable plans
• Excellent leadership skills with the ability to inspire and develop team members
• Results-oriented with a focus on achieving and exceeding targets
• Exceptional negotiation and relationship management skills
• Strong problem-solving abilities with an analytical approach
• Excellent verbal and written communication skills
• Adaptable to changing priorities in a fast-paced environment
• Customer-centric mindset
• Highly organized with strong project management capabilities

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.