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Vehicle Damage Assessor

Splendid

Posted about 12 hours ago

About Us 

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.


You'll be excited to work in this role if...

  • You are looking to step away from being on the tools or constantly on the road but don't want to leave the industry you know inside out.
  • Carrying out assessing in an office space supported by smart systems, strong processes and a collaborative team environment sounds exciting to you.
  • You thrive in a fast paced, everchanging environment. 

 

About the role 

We’re seeking a trade-qualified Vehicle Damage Assessor to join our Vehicle Assessing team, based in Melbourne. This is a stable Monday to Friday role where you’ll use your technical expertise to assess vehicle damage and determine safe, cost-effective repair solutions for our self-insured fleet. 
 
While prior assessing experience is ideal, we’re also open to candidates from estimating or hands-on repair backgrounds who are keen to learn, pick things up quickly, and build a career in assessing.
### What you'll be doing
  • Assess vehicle damage and determine appropriate, economical repair methods 
  • Oversee the repair process for our self-insured vehicle fleet 
  • Conduct assessments across multiple channels 
  • Prepare detailed assessment reports in line with claims protocols 
  • Negotiate repair scopes and costs with network repairers 
  • Manage rectification processes and quality outcomes 
  • Collaborate with internal teams to support broader business goals 
  • Monitor repair timelines to improve vehicle availability and utilisation 
    • ### What you’ll bring
  • Trade-qualified in the motor repair industry (minimum 3+ years)
  • Experience with Panel Beating or Spray Painting (advantageous) 
  • Prior assessing experience (preferred) 
  • Strong understanding of the motor body repair industry 
  • A commitment to high-quality customer service 
  • Confident computer skills 
  • Ability to work autonomously and within a team 
  • Comfortable commuting and working from our Melbourne Hub 

    • Benefits & Support   

    💰 Bonus scheme: Opportunity to earn based on your performance 

    🎂 Day off for your Birthday!  

    🚘 Salary packaging with 15% employer contributions for Electric Vehicles  

    📖 Dedicated Learning & Development platform    

    💭 Employee Assistance Program  

    🎉 Socials: budget for team and company wide social initiatives 

     

    Our Process 

    1. Intro with our Talent team to understand your background, aspirations, and answer your questions. 

    1. Interview with the hiring manager to discuss your experience and how it aligns with this role.  

    1. Where it applies, we’ll ask you to complete a practical case study.  

    1. Final interview to discuss Splend’s long-term vision and to check any remaining questions. 

     

    Diversity & Inclusion 

    At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.  

    If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway.

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    Job details

    Workplace

    Office

    Location

    Melbourne, Australia

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