SAP Operations Lead

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there.

As a senior SAP Operations Lead, you will be responsible for the end-to-end performance, stability, governance and continuous improvement of a complex enterprise SAP landscape. You wil ensure SAP systems are highly available, secure, and optimally configured to meet business and operational requirements. IYO technical leadership across SAP application support, Basis administration, environment management and service delivery, while partnering closely with business and technology stakeholders to align SAP capability with organisational strategy and outcomes. This role is a 12-month fixed term contract based in Melbourne or Hobart.

Requirements

What You’ll Do

• Lead the operational performance, governance and continuous improvement of the SAP environment.
• Oversee SAP application support across core modules, ensuring stability, integration and performance.
• Manage SAP Basis activities including upgrades, patching, transport management, monitoring and environment coordination.
• Own incident, problem and change management processes, ensuring effective and timely resolution of system issues.
• Provide technical leadership and input into SAP architecture decisions, lifecycle planning and operational roadmaps.
• Collaborate with business units, infrastructure, cyber security teams and vendors to ensure reliable and secure SAP services.
• Lead and develop the SAP operational team, fostering capability, accountability and service ownership.
• Drive operational improvements through automation, optimisation, legacy system rationalisation and performance tuning.

What You’ll Bring

• Tertiary qualification in IT or a related discipline, or equivalent industry experience.
• ITIL Foundation certification (minimum) or equivalent operational service management experience.
• Strong technical leadership experience within enterprise SAP environments.
• Deep knowledge of SAP Basis administration and SAP application support across complex landscapes.
• Proven ability to manage incident, problem and change processes in high-availability environments.
• Experience working with vendors, SLAs, support contracts and operational budgets.
• Strong stakeholder engagement skills with the ability to translate business needs into technical outcomes.
• Solid understanding of cyber security, risk and compliance in enterprise environments.
• Strong leadership capability with a focus on service quality, resilience and continuous improvement.

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• Hybrid working (for majority of our roles) with team anchor days to support collaboration.
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want.