Senior Project Manager

 

Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.

 

Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.

 

As a Senior Project Manager at Massive Rocket, you’ll lead complex, high-value client engagements across multiple workstreams — acting as the primary delivery lead responsible for client success, commercial performance, and delivery excellence.

You’ll operate at the centre of large-scale Martech, CRM, and data programmes, ensuring teams remain aligned, risks are proactively managed, and delivery stays on track across fast-moving environments. Working closely with Programme Leads, delivery teams, and senior client stakeholders, you’ll bring structure, governance, and strategic oversight to every engagement.

This role goes beyond project coordination — you’ll own account-level delivery outcomes, contribute to commercial success, mentor junior team members, and help shape how Massive Rocket delivers scalable, high-quality programmes globally.

 

• Lead the end-to-end delivery of complex, multi-workstream client programmes across CRM, Martech, and data ecosystems
• Act as the primary delivery lead for your accounts, ensuring strong client satisfaction and programme performance
• Manage budgets, forecasting, revenue tracking, and margin performance across engagements
• Establish governance frameworks, delivery standards, and reporting structures for large programmes
• Lead RAID management processes, proactively identifying and mitigating risks across workstreams
• Coordinate cross-functional teams across multiple regions and time zones to ensure alignment and delivery momentum
• Facilitate steering committees, programme reviews, stakeholder workshops, and executive-level reporting
• Partner with Programme Leads, delivery teams, and commercial stakeholders to ensure programmes meet both business and operational objectives
• Support RFP responses and contribute to business development activities through delivery planning and estimation
• Mentor and coach junior Project Managers and delivery team members, helping raise delivery standards across the organisation
• Leverage AI tools and automation to improve reporting, project visibility, and operational efficiency

 

• 5–8 years of Project or Programme Management experience with clear progression in responsibility and complexity
• Proven experience managing complex, high-value, multi-workstream engagements
• Strong commercial management experience, including forecasting, margin management, revenue recognition, and change control
• Excellent stakeholder management skills, with confidence working with senior client stakeholders and navigating complex organisational structures
• Deep understanding of CRM, Braze, Snowflake, and data-driven delivery environments
• Experience working with globally distributed teams across multiple time zones
• Strong governance, planning, and risk management capability across enterprise-level programmes
• Ability to balance delivery quality, commercial performance, and client satisfaction simultaneously
• Experience mentoring or developing junior delivery team members
• Strong communication, escalation management, and organisational skills
• English proficiency at C1 level

Nice to Have

• Experience within a digital agency or Martech consultancy environment
• Braze certification or strong platform knowledge
• MSP Practitioner, PgMP, or equivalent programme-level certification
• Experience leveraging AI tools for reporting, delivery optimisation, and project analysis

 

• Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else

• A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win

• A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond

• Remote‑First for Life – Work from wherever you feel your best

• Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter

• Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable

 

Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work

Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment

ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill)

References – We may request two references, so have names, relationships, and contact details ready

For Contractors – Proof of incorporation and up‑to‑date insurance is required