Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Action Property Management, the leader in community management, is seeking a full-time Manager Assistant to join our team at Solair in Los Angeles, CA

Summary:

The Manager Assistant will provide comprehensive administrative and operational support to the team. This role requires strong organizational skills, attention to detail, and a commitment to providing excellent customer service.

Compensation: $33

Schedule: Monday-Friday 9:00 am- 5:00 pm. (Must be available for evening board meetings)

### What You'll Do (Duties/Responsiblities)

Manage daily office operations, correspondence, scheduling, and report preparation

Provide direct administrative support to the General Manager and the team

Assist residents with inquiries, payments, move-ins, and move-outs

Deliver exceptional customer service while interfacing directly with residents and clients

Attend monthly board meetings and take detailed meeting minutes

Transcribe board meeting information into Korean

Assist with financial tasks such as processing invoices and maintaining records

Coordinate meetings, prepare communications, and manage vendor relationships

Support the General Manager in supervising staff operations

Serve as the first point of contact for employee call-outs

Coordinate On-Call coverage requests through ShiftBoard

Maintain the cleanliness, organization, and professionalism of office operations

Support additional administrative and operational tasks as assigned

### What You'll Need (Requirements)

At least 1 year of strong administrative, clerical, or office support experience

Strong administrative or office-related work experience required

HOA property management experience is a plus, but not required

High School Diploma or equivalent required

College education preferred

Strong organizational and time management skills

Excellent written and verbal communication skills

Strong customer service experience

Ability to communicate professionally with residents, staff, vendors, and board members

Proficiency in Microsoft Office Suite

Minimum typing speed of 40 WPM

Ability to multitask and manage competing deadlines

Positive, professional, and proactive demeanor

Ability to support leadership and operational coordination

Korean language skills for meeting transcription support

Team Member Perks

Competitive and comprehensive health benefits and a total rewards package.

Paid vacation, sick time, and even your birthday holiday!

Ongoing hospitality and property management training.

Opportunities for career growth and advancement.

Values-driven company culture promoting teamwork and excellence.

Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

We are proudly rated over 4 Stars on Glassdoor. Check out what team members have to say about us: https://tinyurl.com/actionglassdoor

Manager Assistant - Solair (Fluent in Korean and English)

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Action Property Management