Senior Infrastructure Engineer

Department Overview

Technology Operations is responsible for the management and technical support of our corporate and product platforms and infrastructure. We play a critical role guiding and supporting the engineering functions to deliver critical strategic technology initiatives, programs, and large projects across the division.  We provide major incident management and empower the business and engineering functions with the data and insights they need to make critical infrastructure decisions. 

Team Purpose

Infrastructure Engineers in the Level 2 support team bridge the gap between first line support team and the other engineering and management teams. Managing the platforms they cover, providing an escalation point for support and improving the services provided for our end users.

Role Purpose

As a Senior Infrastructure Engineer, you’ll take ownership of key infrastructure components, lead technology estate management, and drive cloud architecture initiatives. You’ll mentor junior team members, contribute to strategic projects, and collaborate across IT and DevOps.

Core Responsibilities

• Manage a virtual Apple or Windows estates (AWS / AZURE etc)
• Design/Build/Support automation solutions.
• Design and implement cloud infrastructure using Terraform/Bicep.
• Build secure environments (e.g., Bastion access, VDI redesign).
• Lead systems integration efforts across SaaS platforms.
• Support incident response and root cause analysis.
• Collaborate with DevOps and Engineering on automation and IaC.
• Mentor junior engineers and contribute to team knowledge sharing

Essential Skills and Experience

• Advanced proficiency in Endpoint Management (Jamf Pro, Intune).
• Strong scripting and automation skills in Python, Bash, and IaC tools (Terraform, Bicep).
• Solid experience with cloud infrastructure (AWS, Azure), including VMs, networking, and IAM.
• Proven ability to design and implement secure environments (e.g., Bastion, VDI).
• Experience with systems integration (Slack, Teams, Atlassian, etc.).
• Familiarity with monitoring and logging tools (e.g., CloudWatch, Datadog).
• Understanding of patching, OS upgrades, and endpoint lifecycle management.
• Problem Solving: Proactively identifies issues and proposes effective solutions.
• Mentorship: Supports junior engineers through coaching and knowledge sharing.
• Cross-Team Collaboration: Works effectively with DevOps, Engineering, and Service Delivery teams.
• Project Ownership: Leads infrastructure projects with minimal supervision.
• Adaptability: Comfortable navigating ambiguity and shifting priorities.

Why Copper?  

At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up.

Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results—you’ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working.

Diversity and inclusion matter to us – they’re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you’ll have a network that supports you from day one. Everyone voice matters.

If you’re looking to ramp up your career, or keen to do something new in your field, with us, you’ll keep moving forward.

Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper’s the place.

The interview process at Copper  

Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:

1. Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
2. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
3. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.

Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.

Benefits 

In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UK benefits are highlighted below: 

• Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service.
• Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded
• Life Insurance
• Enhanced Pension Contributions - Includes an enhanced employer matching contribution