Defect Manager (m/f/d)

About the Role

As a Defect Manager at ARX Robotics, you are central to our mission. In this role, you are the crucial link connecting our Verification & Validation (V&V) team with the wider ARX engineering organization. You will take full ownership of our defect management lifecycle, ensuring every issue—from discovery to resolution—is handled with precision and speed.

Embedded within the V&V team, you'll collaborate closely with our software, hardware, systems, and program management experts to maintain the quality and reliability of our autonomous ground systems. Your work is essential to strengthening the backbone of our development process and ensuring our robotic platforms perform flawlessly.

What You’ll Build

• A robust and efficient defect management process, guiding issues from initial discovery to final resolution.
• An optimized Jira tracking system with clear workflows, insightful dashboards, and automated reporting.
• Collaborative bridges between our V&V, software, hardware, and systems engineering teams through effective communication.
• Clarity and precision by ensuring every defect is accurately documented, reproduced, and prioritized.
• Actionable insights for leadership by monitoring defect trends and producing clear status reports.
• A culture of continuous improvement by identifying bottlenecks and refining our resolution processes.
• The framework for root cause analysis on critical issues, ensuring we learn from every challenge.
• Confidence in our product releases by providing key defect metrics and closure summaries to the V&V team.
• A central knowledge base in Notion for all defect management processes and best practices.

What You Bring

• Proven experience in defect management, quality assurance, or test coordination within a modern technology environment.
• Deep expertise with issue tracking tools like Jira, including configuring workflows and creating insightful dashboards.
• A highly organized approach, with a talent for managing a high volume of issues across multiple projects.
• Exceptional communication skills, with the ability to facilitate cross-functional discussions and translate technical details for any audience.
• A proactive and adaptable mindset, ready to thrive in a fast-paced and evolving engineering landscape.
• An interest in robotics, defense, or automotive systems and an eagerness to work on safety-critical products.
• Familiarity with Agile, V-Model, or hybrid development methodologies is a strong plus.
• Fluency in English is required; German language skills are a welcome addition.

Please note: You do not need to meet every single requirement to apply. We welcome motivated candidates who are eager to grow into the role and develop their expertise further.

What We Offer

Join a mission-driven European defense tech company at a pivotal stage of growth, where you can help shape meaningful technology, take ownership early, and grow with the business!

• Competitive compensation package including a bonus opportunity
• 27 vacation days to start, increasing with tenure up to 30 days
• Employer-supported pension contribution
• Learning & development support and team events budget
• Employee discounts and flexible benefits budget via Probonio
• Hybrid working setup depending on role and team needs
• Structured salary bands, levelling framework, and bi-annual development conversations
• Referral bonus program, dog-friendly office, and relocation support where applicable