Business Analyst

• Document current-state workflows and identify inefficiencies. 
• Analyse business operations to uncover gaps and opportunities for improvement, producing clear and actionable recommendations. 

• Gather and document requirements for process and technology improvements, synthesising qualitative input from business leaders into clear analysis. 

• Quantify transformation opportunities - including time savings, cost implications, and efficiency gains - to support programme prioritisation and Board reporting. 
• Build the evidence base for investment decisions related to AI tools, process redesign, and technology change. 

• Document business requirements.  
• Develop process and future-state workflows and propose solutions that align with business goals. 
• Define success criteria and acceptance conditions, bridging between affected business teams and implementation partners or IT. 

• Prepare clear, accurate materials for leadership reviews, ensuring progress, risks, and outcomes are effectively communicated. 
• Support testing and validation of new systems or processes, including user acceptance testing and post-implementation reviews. 

What We're Looking For

Essential 

• 2+ years proven experience in a business analysis or process improvement role, ideally within a transformation, change management, or technology programme. 

• Strong process mapping skills, with the ability to run meetings and structured conversations to extract and document workflow detail. 

• Ability to turn qualitative, ambiguous input into clean, structured analysis and well-reasoned recommendations. 

• Experience supporting business case development and translating operational data into financial or strategic terms. 

• Excellent communication skills, with confidence engaging senior stakeholders and presenting findings clearly. 

• Proficiency with Microsoft 365 tools, including Excel and PowerPoint. 

• Degree-level education or equivalent professional experience. 

Desirable 

• Familiarity with AI enablement, automation concepts, or digital transformation. 

• Experience with process and analysis tools such as Visio, Miro, or Power BI. 

• BCS, Agile BA, or equivalent professional certification. 

We hope you’ll like our…

• Generous holiday allowance with the opportunity to buy additional holiday.
• Approach to personal development where we encourage individuals to grow and share what they’ve learned.
• Flexible start times and end times.
• Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness, and Mintel Gives).
• Additional one day off to celebrate your birthday.
• Giving back is part of our culture with this in mind, Mintel gives employees 2 days' leave per year to join local volunteering activities organised by our Mintel Gives (where applicable).