Commercial Operations Manager AD24

Job Title: Commercial Operations Manager AD24

Location: Farnborough

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.

We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.

What You’ll Do

As Commercial Operations Manager for AD24, you’ll act as the central commercial engine of our aftermarket Parts and Service business. You’ll lead commercial planning, pricing governance, and business intelligence, ensuring our strategy is translated into clear, actionable plans and delivered with consistency and discipline.

Leading a team of analysts, project managers, and bid specialists, you will drive tender performance, commercial insight, digital enablement, and operational alignment—supporting profitable growth and high-quality execution across the business.

What We’re Looking For

We’re looking for a commercially driven leader with strong experience in commercial or sales operations. You’ll bring excellent financial and analytical capability, combined with the ability to lead teams and influence stakeholders across a complex organisation.

A confident communicator, you’ll be comfortable translating strategy into execution, managing multiple priorities, and driving performance through insight, governance, and continuous improvement. Experience within aftermarket or automotive environments would be highly advantageous.

Bonus if you have:

• Experience within aftermarket, bus & coach, or heavy vehicle sectors
• Strong knowledge of pricing strategies, tender management, and margin optimisation
• Experience working with ERP/CRM/BI systems (e.g. Syspro)
• Exposure to digital platforms, e-commerce, or “All Makes” growth strategies
• Track record of delivering cross-functional transformation projects

What We Offer

Because we know that to deliver on our vision, people have to feel supported and inspired:

Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.

Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.

Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values – What Guides Us

These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.

Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.

Quality: We strive for excellence in our products, services, and all that we do.

Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and  inclusive workplace.

Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.

Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.

Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.

How to Apply

If you see yourself growing with Alexander Dennis and contributing to our vision, we’d love to hear from you.

Please complete our online application form and attach your CV!

We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.

If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.

Due to the volume of vacancies and applications, we would prefer that you submit your application online.