Freight Operations Head - Sea/Ocean - #35088

Company Profile:

As this is a confidential search, additional company details will only be disclosed to shortlisted candidates who move forward in the recruitment process.

Company Profile:

Our client is a multinational logistics and supply chain organization providing end-to-end freight forwarding, transportation, and logistics solutions across global markets. The company supports multinational and local businesses through integrated services covering air freight, ocean freight, transportation, warehousing, and supply chain operations.

Operating within a highly matrixed regional and global structure, the organization manages complex logistics operations across multiple industries, supporting customers with operational execution, freight management, and supply chain coordination in fast-paced and evolving environments.

The company places strong emphasis on operational excellence, customer service, collaboration, and continuous improvement while driving large-scale logistics and transformation initiatives across its network.

Overall purpose and responsibilities of the role:

The Freight Operations Head - Sea/Ocean is responsible for leading and optimizing all ocean freight operations, ensuring compliance, efficiency, and customer satisfaction. This role drives the deployment of innovative solutions, enhances team capabilities, and ensures alignment with global standards and business objectives.

Duties and Responsibilities:

The role is responsible for leading and developing the Ocean Freight team by ensuring proper manpower planning, training, coaching, and employee engagement while driving operational excellence and continuous improvement. The position oversees end-to-end ocean freight operations, including solution design, customs compliance, customer satisfaction, profitability, process optimization, and KPI management for both import and export activities. It also involves close coordination with regional hubs, vendors, brokers, and internal departments such as Sales, Finance, IT, HR, and Operations to support efficient and compliant freight operations. The role acts as a key user for freight management systems and operational tools, ensures accuracy of operational and business data, monitors financial performance and budget targets, and supports pricing strategies and customer solutions in collaboration with local, regional, and global stakeholders. In addition, the position ensures adherence to regulatory and QHSE standards while maintaining strong communication across the the network and supporting strategic business growth initiatives.

Performs other functions that may be assigned from time to time

Requirements

Must-have Skills/Qualification:

• Solid background in ocean freight forwarding - air freight, shipping lines, and courier experience will not be considered
• Must have worked in an MNC freight forwarding company
• Hands-on experience in FCL, LCL, import, and export operations
• Good knowledge of Philippine customs, local regulations, and logistics requirements
• Strong ability to handle and resolve conflicts between teams
• Experience with CargoWise or similar systems is an advantage
• Understands how logistics operations work on the ground in the Philippines

Job type: Permanent

Emp type: Full-time

Schedule: Monday to Friday, Standard office hours are 9:00 AM to 6:00 PM (Certain level of flexibility is required)

Location: Metro Manila

Industry: Logistics