About the Role:
We are seeking a highly organized, proactive, and adaptable Executive Assistant to support members of Netomi’s Executive Leadership Team (ELT).
This role operates at the center of a fast-paced, high-growth environment and requires someone who can anticipate needs, manage competing priorities, and operate with a high degree of ownership and discretion. You will play a critical role in enabling executive effectiveness by managing schedules, coordinating across teams, and ensuring seamless day-to-day operations.
The ideal candidate thrives in ambiguity, moves quickly, and brings a strong bias for action—someone who can pivot as priorities evolve and keep pace with the demands of a scaling organization.
Executive Support & Calendar Management
Manage complex, high-volume calendars across multiple executives, including scheduling, prioritization, and conflict resolution
Coordinate internal and external meetings across time zones, ensuring alignment and efficiency
Prepare executives for meetings with relevant context, materials, and follow-ups
Operational & Administrative Support
Handle travel coordination, expense management, and logistics for executive activities
Track and manage action items, ensuring timely follow-up and execution
Support day-to-day administrative needs with a high level of accuracy and responsiveness
Cross-Functional Coordination
Serve as a key point of coordination across teams, helping drive alignment and communication
Partner with stakeholders across HR/Operations, Finance, Partnerships & Channels, and GTM to ensure priorities move forward
Support planning and execution of internal meetings, offsites, and key initiatives
Prioritization & Problem Solving
Anticipate executive needs and proactively address issues before they arise
Navigate shifting priorities and ambiguity with flexibility and sound judgment
Operate with urgency while maintaining attention to detail and quality
Confidentiality & Discretion
Handle sensitive information with the highest level of confidentiality and professionalism
Serve as a trusted partner to executives in managing internal and external communications
5–8+ years of experience supporting senior executives (VP+ / C-level preferred)
Prior experience in a startup or high-growth environment strongly preferred
Proven ability to operate in fast-paced, dynamic environments with shifting priorities
Exceptional organizational and time management skills
Strong communication and stakeholder management capabilities
High level of discretion and professionalism
Experience supporting multiple executives simultaneously
Experience working across global teams and time zones (NA preferred)
Familiarity with tools such as Google Workspace, Slack, Zoom, and expense management systems (i.e., Ramp)
Highly proactive with a strong bias for action
Thrive in ambiguity and can pivot quickly as priorities change
Detail-oriented while able to operate at speed
Strong sense of ownership and accountability
Flexible with working hours to support North America time zones
Energized by supporting leaders in a fast-paced, scaling environment
Work directly with executive leadership in a high-growth AI company
Play a critical role in enabling company-wide execution and impact
Be part of a fast-paced, high-ownership culture with significant growth opportunities
Netomi is the enterprise agentic CX platform built for the world's most complex environments. Backed by WndrCo, Accenture Ventures, and Adobe Ventures, Netomi's platform is leveraged by global brands including Delta Air Lines, United Airlines, MetLife, Paramount, DraftKings, NBA, and Ingram Micro to interact with their customers across chat, email, and voice. Netomi is building the intelligence layer for the digital experience — so that every brand can deliver the effortless, outcome-driven experiences their customers deserve.
Key team members
Darren Herman
Alan Lepofsky
Brian MacDonald
Vasu Srinivasan
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