Audio Visual Support Technician (Conference Center)

**ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**

Audio-Visual Support Technician – Conference Center
Location: Onsite | Springfield, VA
Clearance Required: TS/SCI (CI Poly eligibility)

Create seamless, secure, and mission-critical events. Every day.

Are you passionate about AV tech and love making sure every event runs flawlessly? Join our high-impact team supporting a vital intelligence customer at the NCE Conference Center in Springfield, VA. As an Audio-Visual Support Technician, you’ll do more than set up gear — you’ll be a key part of ensuring our national security mission is executed with clarity, precision, and professionalism.

Why this role matters:
From live presentations to secure video conferencing, your work directly supports decision-makers and mission leaders. You’ll bring technical expertise, a proactive mindset, and a commitment to excellence that ensures every conference room, screen, and sound system is ready to perform.

---

What You’ll Do:

• Be the go-to AV expert for events in the NCE Conference Center

• Coordinate with customers to plan and support events, resolving AV/IT needs before they become issues

• Run live events, managing sound, lighting, video, and presentation systems

• Operate, maintain, and troubleshoot AV/IT systems — including digital signage, video recording, workstations, and conferencing tech

• Train users on AV tools and provide real-time support during meetings

• Develop and document SOPs to support new team members and improve workflows

• Collaborate with Tier 3 support for complex issues or upgrades

---

What You’ll Bring:

• Active TS/SCI clearance with ability to obtain CI Poly

• 3+ years of AV/IT support experience (Associate’s degree or equivalent experience)

• Strong communication skills and a customer-first attitude

• Hands-on experience with technologies like:

  • AMX, Crestron, Extron systems

  • Touch panels, production switchers, cameras, mixers, signal routing

  • AV/IT connections, monitors, workstations (thick/thin clients), VoIP and VTC

• Ability to walk across campus and lift/setup AV equipment as needed

• Familiarity with Microsoft Office (Outlook, Word, Excel, PowerPoint) and Windows OS (Windows 7/10)

---

Bonus Points for:

• CompTIA certifications: A+, Network+, Security+

• Experience in high-security environments or support for intelligence/community customers

---

Why Join Us?

You’ll be part of a close-knit, highly skilled team where your contributions matter daily. You’ll grow your technical capabilities, gain exposure to cutting-edge AV/IT systems, and support critical national security efforts in a hands-on, dynamic environment.

This is more than a job. It’s a mission. Ready to be the difference? Apply now.

Additional Information

• All your information will be kept confidential according to appropriate guidelines.
• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $100k-107k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!