Administrative and Hospitality Coordinator

You’re here to create exceptional experiences.

As an administrative and hospitality coordinator, you’ll help shape how associates, clients and guests experience Gallup in our downtown Chicago office. In this executive- and client-facing role, you’ll create a welcoming environment where every interaction and detail reflects Gallup’s professionalism, sophistication and high standards. Your proactive mindset, organizational precision and hospitality instincts will make you the trusted partner who keeps operations running smoothly while elevating the overall office experience.

If you’re an energetic, service-minded professional seeking to join others on a mission to change the world, apply today.

What You’ll Do

• Welcome associates, clients and guests with confidence and hospitality
• Coordinate client and candidate visits, reflecting Gallup’s premium brand in every in-office experience
• Anticipate associate and guest needs before they arise and resolve issues with discretion, sound judgment and attention to detail
• Act as the primary liaison for building management and office vendors, proactively coordinating maintenance, facilities and workplace services to ensure a polished office environment
• Support Chicago office leadership with scheduling, expense reporting and other administrative priorities
• Plan and execute internal events and experiences, including town halls, training sessions, social gatherings and community service activities, in partnership with office leadership
• Coordinate catering for in-office and client events, ensuring seamless service, thoughtful presentation and accommodation of dietary needs
• Maintain supplies, coordinate mail and packages, and keep shared spaces organized and guest-ready

Who We Want

• Service-minded partners who have the poise, humility and dedication to help leaders, clients and vendors with whatever they need
• Polished professionals who have the finesse to support executives, host high-profile guests and represent a globally recognized brand
• Sophisticated communicators who quickly build rapport, read a room with ease, ask smart questions and engage comfortably with a wide range of people
• Proactive problem-solvers who anticipate needs, foresee challenges and take initiative to find and implement solutions
• Self-directed achievers who thrive under pressure and enjoy bringing organization and structure to fast-moving teams and priorities
• Agile multitaskers who balance precision and adaptability while arranging details, adjusting to evolving needs and managing simultaneous deadlines

What You Need

• Bachelor’s degree required
• At least five years of experience in administrative support, office management, hospitality or operations coordination required
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook required
• Strong attention to detail and commitment to quality required
• Experience using AI tools to enhance communication, productivity and workflows preferred
• A commitment to working on-site at Gallup’s Chicago office up to five days per week required
• Eligibility to work in the U.S. required; this position is not eligible for employment visa sponsorship

What You’ll Experience

• Mission-driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes.

• An empowering culture: Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences.

• Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe — and expected — to challenge the status quo.

• Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand.
• A vibrant workplace: Enjoy working in our ultramodern office inside River Point in Chicago’s bustling West Loop district — walking distance to the Metra, the “L,” Chicago Riverwalk, Fulton Market, French Market, Randolph Street restaurants and more.

About Gallup

At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Learn more about our work and life at Gallup.

Gallup offers a robust benefits package that includes medical, dental, vision, life and other insurance options; a fully vested 401(k) retirement savings plan with company matching; an employee stock ownership program; mass transit reimbursement; family-building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. We also offer an estimated hourly range of $32-$40 for this role. Hourly pay is based on a variety of factors, including an individual’s education, experience and skills.

Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.

To review Gallup’s Privacy Statement, please click this link: https://www.gallup.com/privacy.