Account Executive - Small Business

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 250+ team members, plus an extensive network of on-the-ground responders

If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

As an Account Executive - Small Business you will play a pivotal role in driving our growth across Australia by acquiring small-to-medium business customers (50-250 employees). You’ll own the full sales cycle—from prospecting and qualifying leads to negotiating and closing deals. Your ability to understand customer pain points, present tailored solutions, and build lasting relationships will be key to your success. You’ll need to be highly adaptable, resilient, and results-driven, with a passion for making a real impact.

What you’ll be doing

• Drive revenue growth by managing the full sales cycle, from prospecting to closing deals, within the SMB territory.
• Consistently exceed sales targets by identifying opportunities, building strong pipelines, and converting leads into long-term customers.
• Lead negotiations with key decision-makers, confidently handling pricing discussions and securing agreements that drive mutual value.
• Build lasting relationships with potential buyers, positioning Sonder as a trusted partner in workplace wellbeing.
• Deliver compelling insights that challenge conventional thinking and inspire businesses to take action in supporting their employees' mental health.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you'll embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• 1-2 years full cycle sales experience with a proven track record of success.
• Hunter mentality with a genuine drive to open new accounts and generate pipeline.
• High energy and resilience – comfortable with rejection and motivated to keep moving.
• Organised and process-oriented – able to manage a large number of deals without letting things slip.
• Curious and empathetic – asks great questions and genuinely wants to understand customer challenges.
• Mission-driven – believes in the impact that accessible wellbeing support can have on people and organisations.
• Collaborative – works well with Sales, Commercial, Customer Success, and Marketing to drive the best outcome.
• Adaptable – thrives in a high-growth, fast-paced environment where priorities can shift.

What will make you stand out:

• Experience in HR technology, employee wellbeing, workplace safety, or adjacent SaaS categories.
• Established network within the SMB HR, operations, or business owner community.
• Sales methodology training (e.g. MEDDPICC, SPICED, Challenger, SPIN, or equivalent).

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your learning and development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success.
• Salary packaging novated leasing.
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Catered breakfast on Mondays, lunch on Thursdays and free coffee on Fridays every week.
• Dog-friendly office.
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

Sonder is committed to creating an inclusive and diverse workplace for everyone. We offer equal opportunities to all, regardless of race, gender, age, disability, political beliefs, sexual orientation, or any protected status. All qualified applicants are encouraged to apply and join us in fostering a respectful and empowering environment.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

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