Ocean Coordinator

Join the Ocean Team at Nippon Express UK. The Nippon Express Group stands as a prominent global logistics service provider, with its headquarters located in Tokyo, Japan. Our extensive portfolio encompasses a variety of services, including air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. With a workforce exceeding 73,000 professionals across more than 50 countries and regions, the NX Group is distinguished by its extensive international reach.

As an Ocean Coordinator, you’ll take full ownership of ocean import and export shipments from start to finish - ensuring seamless operations, accurate documentation, and exceptional service at every stage. You’ll thrive in a fast paced environment where problem solving, coordination, and customer focus come together to create real impact.

If you bring energy, precision, and a passion for logistics, this is your chance to join the vessel and drive our ocean operations forward.

Requirements

What you´ll do?

• Manage end‑to‑end ocean freight: Take full ownership of FCL and LCL import and export shipments, coordinating with overseas offices, ensuring timely documentation, accurate costing, and proactive customer updates.
• Build strong customer relationships: Communicate clearly and proactively, resolve issues efficiently, and provide practical, customer focused solutions that strengthen trust.
• Monitor shipment progress: Track and manage ETDs and shipment milestones, keeping internal systems up to date with accurate, real time information.
• Collaborate with global partners: Work closely with agents, shipping lines, customs authorities, and other logistics partners to ensure smooth operations and high service performance.
• Prepare and control documentation: Issue and manage transport documents, maintain electronic shipment data, and ensure all records meet compliance and operational standards.
• Ensure accurate billing: Prepare final invoices, validate costs against agreements and shipment files, and process supplier invoices promptly to support correct accruals and prevent overdue accounts.

What You’ll Bring:

• Experience in ocean freight: Practical background in ocean freight or logistics, with a solid understanding of import and export processes.
• Strong digital skills: Confidence using Microsoft Office and logistics systems, with a sharp eye for accuracy and detail.
• Ability to thrive under pressure: Comfortable working in a fast paced environment, staying organized, and communicating clearly and confidently.
• A proactive, solution focused mindset: Hands on, resourceful, and always looking for ways to improve processes and deliver better results.

Benefits

What can we offer?

• Competitive salary and benefits package including private healthcare
• 25 days holiday
• A collaborative and supportive work environment
• Exposure to international markets and logistics networks
• Stable position within a global top 10 Forwarder
• Newly built office facility
• Free parking