Service Advisor - Mercedes Benz

LSH Auto is looking for a dedicated Service Advisor to join our team at our flagship dealership in Stockport. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for our clients when they bring in their vehicles for service.

Hours - 45

Salary - £30,387 Plus OTE bonus

Your responsibilities will include:

• Greeting customers promptly and professionally
• Listening to customer concerns and documenting vehicle issues
• Providing detailed service estimates and timelines
• Coordinating with technicians to ensure efficient service operations
• Updating customers regarding the status of their service and any additional recommendations
• Handling inquiries and resolving any issues in a timely manner

Requirements

The successful candidate should have:

• Experience as a Service Advisor in the automotive industry
• Excellent communication and interpersonal skills
• Good organisational abilities and attention to detail
• Understanding of automotive repair and maintenance concepts
• Ability to work efficiently in a fast-paced environment
• Familiarity with service management software
• A valid driver's licence

If you are passionate about customer service and the automotive field, we encourage you to apply and be a part of our team at LSH Auto!

Benefits

Benefits Include:

•        A range of Mercedes Benz training and leadership programmes

•        Refer a friend scheme – up to £1000

•        Funded ongoing training and development

•        Platinum Plus Rewards Scheme

•        Colleague Car Purchase Scheme

•        Eye care Vouchers

•        Life Assurance (4 x annual salary)

•        31 days holiday (including bank holidays), rising to 38 days with length of service

•        Wellbeing Support

•        Company Pension

•        On site gym