Front Office Medical Receptionist- Round Rock, TX

Front Office Medical Receptionist – Round Rock, TX

About Central Texas Neurology Consultants- Nira Medical:
CTNC is dedicated to delivering outstanding patient care in a collaborative, supportive environment. We pride ourselves on professionalism, efficiency, and compassionate service, making our clinic a trusted choice for patients in the Round Rock area.

Position Overview:
We are seeking a diligent and personable Front Office Medical Receptionist to join our team in Round Rock, TX. In this role, you will be the first point of contact for our patients, playing a key part in ensuring an exceptional experience from check-in to check-out. This position is ideal for individuals who are organized, detail-oriented, and committed to patient-centered service.

Key Responsibilities:

• Greet patients warmly and provide outstanding customer service in person and over the phone

• Manage patient check-in and check-out processes efficiently and accurately

• Schedule appointments, verify insurance, and collect patient information

• Assist with the completion and organization of patient forms and documents

• Maintain confidentiality of all patient records and sensitive information

• Support physicians, nurses, and other staff with administrative tasks

• Ensure the reception area is clean, organized, and welcoming

• Address patient questions or escalate needs to the appropriate staff member

Qualifications:

• High school diploma or equivalent required

• Prior experience in a medical office or similar setting preferred

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Proficient with office software and electronic medical records (EMR) systems

• Ability to work independently and as part of a team

• Customer service oriented

Benefits:

• Competitive compensation

• Comprehensive benefits package

• Supportive and team-oriented work environment

• Opportunities for career growth and development

• Paid time off

Location:
Round Rock, TX