The SpyGlass Group is seeking an Accounts Receivable Supervisor to lead and optimize our AR function. This role owns outstanding receivables, drives timely collections, and implements best practices across invoicing and the collection lifecycle. This position is critical to cash flow performance and partners closely with Client Services leadership.

Key Responsibilities

Own the full Accounts Receivable function, including oversight of outstanding receivables and collection performance along with commission tracking from various partners
Ensure accurate invoice tracking and drive timely collection of all AR components
Develop and implement best practices to improve collection efficiency and accelerate payment cycles
Utilize HubSpot to track collection efforts, manage client communications, and ensure consistent follow-up
Work within QuickBooks Desktop Enterprise for invoicing, payment application, reconciliation, and reporting
Conduct proactive client outreach (phone/email) to follow up on invoices and resolve billing inquiries
Deliver monthly reporting on outstanding revenue, aging, and collection trends
Partner with Client Service Directors and the VP of Client Services to align on account status and resolve escalations
Identify and implement process improvements to overall AR performance

Job Details

Hybrid schedule as agreed upon
Westlake, Ohio
Professional, team-oriented culture with casual business attire

Qualifications

3–5+ years of AR, billing, or collections experience (lead/supervisory experience preferred)
Experience with QuickBooks Desktop Enterprise and CRM tools (HubSpot preferred)
Strong organizational, problem-solving, and time management skills
Driven to improve collection timelines and cash flow
Excellent communication skills (phone and email)
Proficiency in Microsoft Office (Excel, Word, Outlook)
Bachelor’s degree preferred

Benefits

Health, Dental, Vision, Life, and LTD insurance
401(k) with company contribution
Paid time off
Monthly team incentives