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Business Development Representative

Posted 2 months ago

OfficeMiddletown, Connecticut, United States

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.

As we continue to grow, we’re looking for a Business Development Representative (BDR) who’s excited to break into sales and build a long-term career. This is a great opportunity for someone who wants to learn sales from the ground up while earning uncapped commission—no closing experience required.

Why This Role 

  • Uncapped commission structure.  
  • Earn commission while developing your closing skills.  
  • Ongoing sales training and certification opportunities.  
  • Clear growth path into closing roles, such as Account Executive.  
  • Ongoing mentorship, coaching, and support from experienced sales leaders.  
  • A performance-driven environment that rewards consistency, grit, and a competitive mindset.  

 

What You’ll Do 

  • Build and refine targeted prospect lists to support outbound campaigns.  
  • Execute multi-channel outreach, including cold calls, email campaigns, and LinkedIn messaging.  
  • Create, test, and optimize email campaigns using A/B testing to improve response and conversion rates.  
  • Reach out to prospective clients to start conversations, build rapport, and generate interest.  
  • Ask thoughtful discovery questions to understand each client’s challenges and goals.  
  • Clearly communicate how Charles IT operates and what differentiates us from competitors.  
  • Position our services as solutions aligned to client needs.  
  • Schedule qualified meetings for senior sales team members.  
  • Accurately document activity, insights, and client information.  
  • Represent the company at networking events, trade shows, and conferences, including engaging attendees and managing the booth.  
  • Collaborate with the sales team to continuously improve messaging, targeting, and outreach strategies.  
  • Embrace a high-activity environment—success comes from consistent effort, learning from feedback, and improving with every rep.  
  • Work toward and exceed performance goals while contributing to a competitive, team-oriented culture.  

Requirements

  • Strong interest in starting or growing a career in sales.  
  • Confident communicator who enjoys talking with new people.  
  • Ability to multitask and collaborate effectively within a fast-paced, client-focused team.  
  • Enthusiastic and committed to contributing to the growth of the company and its client base.  
  • Self-motivated with the ability to work independently with minimal supervision.  
  • Organized, consistent, and comfortable working in a high-activity environment.  
  • Competitive mindset with a willingness to put in the reps, learn from rejection, and continuously improve.  
  • Resilient, coachable, and driven by results—someone who thrives on challenges and winning.  
  • A current, valid U.S. driver's license is required. 

Benefits

Charles IT offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid holidays, PTO, 401(k), and performance-based bonuses. Team members also enjoy ongoing training, professional development, quarterly team-building events, and a collaborative workplace culture.  

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.  

Commitment to Inclusion:  

Charles IT is an equal opportunity employer committed to fostering an inclusive and respectful work environment. We welcome diverse backgrounds and perspectives and do not discriminate based on any protected characteristic. 

Job details
Workplace
Office
Location
Middletown, Connecticut, United States

Discover expert IT services in Connecticut with Charles IT. From cybersecurity to compliance and managed IT solutions, we help businesses thrive with reliable, local support.

Employees
120
Industry
IT Services and IT Consulting
Headquarters
Middletown, CT
Founded
2006
Company location
150 William Street, Middletown, CT 06457, US
Specialties
IT Consulting, Service and Support, Networking, Data Recovery, Virtualization, Office 365, Copilot, IT Compliance, and Cybersecurity

Key team members

Sean Bennett

Sean Bennett

Judith Chambers

Judith Chambers

Christopher Lavoie

Christopher Lavoie

David Topolewski CPA CMA

David Topolewski CPA CMA

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