System Administrator
Position Overview
We are seeking an experienced System Administrator to support the implementation, troubleshooting, and maintenance of enterprise IT systems and infrastructure. This role is responsible for supporting day-to-day IT operations, system monitoring, escalation support, and overall system reliability and performance.
The ideal candidate will have strong experience administering Linux, Unix, or Windows environments and supporting enterprise infrastructure in fast-paced operational settings.
Key Responsibilities
- Support the implementation, troubleshooting, and maintenance of IT systems
- Provide Tier I (Help Desk) and Tier II (Escalation) support for problem identification, diagnosis, and resolution
- Manage daily configuration, operation, and maintenance activities for IT systems
- Assist users with accessing and utilizing IT systems
- Monitor and troubleshoot client/server, storage, network, and mobile device environments
- Communicate issue status and resolutions to management and internal customers
- Optimize system operations, resource utilization, and capacity planning
- Troubleshoot complex IT system issues and provide detailed analysis and recommendations
- Support dispatch systems and hardware-related issues through resolution
- Configure and manage UNIX, Windows, or other applicable operating systems
- Install and maintain operating system software and related components
- Configure and maintain network components and system infrastructure
- Implement operating system enhancements to improve reliability and performance
Required Qualifications
- 10+ years of experience as a System Administrator supporting programs or environments of similar scope, type, and complexity
- Experience working with Linux, Unix, Windows, or Cisco operating systems
- 5+ years of experience administering Linux, Unix, or Windows operating systems
- 3+ years of experience installing software packages such as ISO and Red Hat Package Manager (RPM) packages
- IAT Level I Certification
Desired Qualifications
- Experience configuring, troubleshooting, monitoring, and administering messaging services such as:
- Java Messaging Service (JMS)
- TIBCO
- ActiveMQ
- Artemis
- Kafka
- Experience supporting applications in SIGINT environments
- Certifications or experience related to Linux, Unix, Windows, or Cisco operating systems
Preferred Skills
- Strong analytical and troubleshooting skills
- Excellent communication and customer service abilities
- Ability to work independently and collaboratively in mission-critical environments
- Experience supporting enterprise-scale infrastructure and operations
- Strong organizational and multitasking capabilities
Other open roles at Synergy ECP(6)
Welcome to Synergy ECP, the most trusted partner in navigating the complex landscape of cybersecurity and digital transformation. With nearly two decades of dedicated service, we specialize in Cybersecurity, Engineering, Mission IT, and Special Programs Support, delivering mission-critical solutions to defense and intelligence agencies. Our team is counted on to address the most challenging national security issues with precision, leveraging our deep expertise and innovative technologies. Synergy ECP embraces the strategy and focus behind our name offering true collaboration and excellence. Our centralized focus begins with the investment in our Employees alongside our commitments to our Customers – together to improve Performance. We simply cannot have one without the other. Synergy ECP aims to be intentional in our work, our commitment to our employees, and to how to continuously evolve and grow to deliver excellence. Explore our career options on our website and find your path with us!
Key team members
James Locke
Brian Kruppenbacker, ITPM
✔ Ross Hecox, SHRM-SCP
Nate Whiting
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