Mailroom Lead

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The Mailroom Lead role at ABC Legal serves as the entry-level management position, guiding individuals, a small team, or project involving direct reports. Leads are responsible for ensuring their team members understand and meet their own objectives. This role requires the ability to manage day-to-day mailroom operations, manage employee timecards/scheduling, provide feedback, train employees, conduct and deliver employee reviews, and serve as a point of contact between staff and higher management.

This position is On-Site in Oklahoma City, Oklahoma

Key Responsibilities:

• Lead, coach, and mentor direct reports within the mailroom team
• Monitor and optimize mailroom workflows to enhance operational efficiency, including mail intake, sorting, routing, and outbound preparation
• Oversee printing and preparation of documents from Skye (internal system) print queues
• Develop and implement training programs to improve team performance
• Drive process improvements and suggest solutions to improve performance metrics

Qualifications:

• High School Diploma or GED required
• Proven experience in a leadership role or demonstrated leadership skills, preferably in a mailroom or logistics environment
• Strong problem-solving, organizational, and communication skills
• Ability to lead and motivate a team in a fast-paced, high-volume environment
• Ability to produce high-volume results and meet daily goals
• Excellent interpersonal skills with the ability to effectively communicate with peers and management
• Basic computer skills, including experience with Microsoft Office;
• Ability to be on their feet and in constant motion for most of the day
• Must be able to lift up to 50 lbs

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance