Technical Product Manager

About Medetone

Medetone is a dynamic and rapidly growing online pharmacy committed to transforming healthcare through innovation and exceptional customer service. We provide a comprehensive range of prescription medications, over-the-counter products, and personalised healthcare services designed to enhance patient care. We are looking for a meticulous, proactive, and technically grounded Product Manager to join our team in Dubai and take end-to-end ownership of building, shipping, and maintaining our HealthTech SaaS platform and Shopify integrations with precision and strategic vision.

Role Overview

We are seeking a highly skilled, hands-on Technical Product Manager to join our team in Dubai. This is an end-to-end product ownership role where you will lead a SaaS platform from its initial concept and foundational architecture all the way to successful product shipping and market launch.

The ideal candidate must come from a HealthTech or healthcare-related background and possess a strong technical foundation. You will bridge the gap between complex engineering, UI/UX design, and business strategy to build a world-class health platform.

Key Responsibilities

• End-to-End Product Lifecycle: Take full, hands-on ownership of the SaaS platform from initial ideation, scoping, and requirement gathering through to development, testing, shipping, and post-launch iteration.
• Shopify & SaaS Integration: Lead the strategy and integration of the platform with Shopify ecosystems and other core SaaS architectures.
• Agile Project Management: Actively manage the product backlog, write detailed user stories, and drive sprint planning using Jira.
• Design Collaboration: Apply your knowledge of UI/UX design principles and Service Design to ensure the platform is highly intuitive, accessible, and user-centric for healthcare stakeholders.
• Technical Leadership: Collaborate deeply with engineering teams. Utilize your technical background to evaluate software architecture, discuss APIs, and guide development choices.

Requirements

Required Qualifications & Experience

⚠️ Mandatory Screening Criteria: Candidates who do not meet the exact experience, background, and location requirements below will not be considered.

• Total Experience: Minimum of 3 years of hands-on product management experience specifically within software/SaaS environments.
• Industry Background: Must have direct experience working within a HealthTech, medical, or health-related company.
• Proven Track Record: Proven experience building and shipping a software platform from scratch (initial stage to launch).
• Tools & Ecosystems: Advanced, hands-on proficiency with Jira and direct experience working within the Shopify ecosystem.
• Design Literacy: Strong foundational knowledge of UI/UX design workflows and Service Design methodologies.
• Location: Must be based in or willing to relocate immediately to Dubai, UAE for a full-time role.
• Strong software development familiarity; hands-on knowledge or past experience with PHP Laravel is considered a significant advantage.