Solutions Consultant

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

• Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.

• Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.

• Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.

• Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary:

Reporting to the Manager, Solutions Consulting, the Solutions Consultant partners with the revenue organization to understand customer requirements and design effective solutions using Trulioo’s platform. You will work closely with Account Executives with discovery and own solutioning and evaluations for mid-market customers. This includes translating business and technical requirements into clear, value-driven recommendations. This role builds foundational expertise in identity verification, presales execution, and customer engagement, with a path toward more complex opportunities.

This will be a full-time, permanent position working out of the Vancouver office on a hybrid model (3-days per week in the office).

What You Will Do:

• Partner with Account Executives to lead discovery conversations, identifying customer business goals, technical requirements, and constraints

• Own solution design, translating discovery insights into standardized recommendations and verification strategies

• Lead product demonstrations aligned to customer use cases, improve our master templates over time with learnings

• Own the setup and execution of proof of concepts and evaluations for mid-market opportunities

• Partner with Account Executives to address technical questions and progress opportunities through the sales cycle

• Collaborate with Customer Success, Service Delivery, Product, and Engineering to ensure solutions are feasible and aligned

• Build and maintain working knowledge of Trulioo’s Identity Platform, APIs, and key differentiators

• Contribute to internal knowledge sharing and approach best practices through documentation, demo assets, and FAQs

• Deliver a consistent, high-quality customer experience throughout the presales process

What You Bring:

• 2-5 years of experience in presales, technical support, consulting, or a similar customer-facing role

• Ability to participate in structured discovery and independently translate requirements into solutions

• Strong communication skills with the ability to explain technical concepts to non-technical audiences

• Demonstrated ability to learn new technologies quickly

• Analytical thinking and problem-solving capability

• Own and drive trade-off conversations using defined operating parameters

Technical Familiarity:

• Understanding of APIs and integrations, including RESTful APIs and JSON

• Exposure to tools like Postman or similar API clients is an asset

• Familiarity with LLM/AI prompting techniques and best practices

• General understanding of how systems integrate and exchange data

Nice to Have:

• Interest or exposure to identity verification, fintech, or compliance

• Experience working in a SaaS environment

• Comfort working with both technical and business stakeholders
  
  

Pay Transparency:

We take a market-based, data-driven approach to compensation, leveraging trusted third-party data to assess the value of each role based on function, level, location, and scope.

The base salary range for this role is $75,000–$95,000 CAD, with on-target earnings (OTE) of $93,750–$118,750 CAD. Final compensation may vary based on factors such as experience, skills, qualifications, and location.

For more details on the full compensation package, please review the job posting on our careers page.

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

Get an inside look at life at Trulioo by following us on LinkedIn, or learn more about us at www.trulioo.com

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process.