ABOUT THE LUCAS MUSEUM OF NARRATIVE ART

Opening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career.

Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces. 

### POSITION SUMMARY

Reporting to the Manager, Retail, the Assistant Manager, Visual Merchandising leads the execution of visual presentation strategies that enhance the guest experience, strengthen brand storytelling, and support sales growth. This role oversees the day-to-day visual appearance of the store, ensuring displays, signage, and merchandising standards are executed with creativity, consistency, and attention to detail to create an engaging and customer-focused shopping environment.

The Assistant Manager also fosters a collaborative, inclusive, and high-performing culture that promotes creativity, operational excellence, and Diversity, Equity, Inclusion, Accessibility, and Belonging through thoughtful visual representation and team leadership.

### RESPONSIBILITIES

Lead the execution and maintenance of visual merchandising standards, floor sets, and product displays

Ensure the sales floor is visually compelling, organized, and aligned with brand and seasonal merchandising strategies

Support the development and implementation of merchandising plans that drive customer engagement and sales performance

Monitor visual presentation, product placement, and inventory flow to maximize space productivity and product visibility

Train and coach frontline staff on merchandising standards, product presentation, and visual upkeep expectations

Partner with Operations teams to support efficient replenishment and execution of floor changes

Collaborate with Customer Experience teams to ensure visual presentation enhances the overall guest journey

Analyze sales trends and customer behavior to identify merchandising opportunities and improve product storytelling

Maintain cleanliness, fixture organization, signage accuracy, and visual consistency throughout the store
Foster a creative, collaborative, and high-performing team culture aligned with Diversity, Equity, Inclusion, Accessibility, and Belonging principles

### QUALIFICATIONS

3–5 years of progressive experience visual merchandising, or related experience role, preferably for an arts & cultural institution or prominent consumer brand

High School Diploma or equivalent required

Strong understanding of visual merchandising principles, space planning, product presentation, and customer flow strategies

Demonstrated ability to execute merchandising plans, floor sets, and promotional displays with strong attention to detail

Experience leading, coaching, and developing frontline teams to maintain visual and operational standards

Strong organizational, prioritization, and time management skills with the ability to adapt in a dynamic environment

Excellent communication, judgment, and problem-solving skills, with the ability to resolve customer and operational issues professionally and effectively

Ability to analyze sales trends and customer behaviors to support merchandising decisions and business goals

Excellent communication and collaboration skills with the ability to partner across multiple teams and functions

Commitment to delivering an inclusive, welcoming, and visually engaging customer experience

Proficiency with retail systems, point-of-sale systems, and Microsoft Office or similar business applications preferred

Ability to lift, move, and arrange merchandise, fixtures, and visual materials as needed

Flexible availability, including evenings, weekends, holidays, and special events as required

Passion for retail presentation, storytelling, customer engagement, and brand experience development

Working knowledge of applicable workplace policies, safety requirements, and employment practices relevant to frontline operations

Passion for delivering exceptional customer service and supporting retail experiences that align with the Museum’s mission, brand, and values

EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIB

The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.

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MISSION AND VISION

The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society.

VALUES

Our internal and external practices are shaped by the following beliefs and behaviors.

People First: We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art.

Assistant Manager, Visual Merchandising

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Lucas Museum of Narrative Art