Communications Coordinator

About Eziway

Australian-founded in 2007, Eziway is a growing salary packaging provider with nearly 120 people partnering with 500+ employer groups across every state. Our people aren't just employees — they're the reason we succeed.

The Role

As Communications Coordinator, you'll own the day-to-day rhythm of Eziway's customer communications — the tools, templates and programs that keep customers informed, engaged and getting the most from their benefits. Hands-on, delivery-focused and right at the heart of our marketing engine.

How You'll Work

Reporting to the Head of Marketing and Communications, you'll collaborate closely across:

• Marketing — Events, social media, onsite activity, sponsorship pages, stock and SharePoint coordination
• Eziway Car Leasing — Novated lease communications, content direction, product knowledge and EOFY/EV campaigns
• Software Solutions — System-generated communications templates, post-release regression testing, help centre platform integration
• Operations — Transitions execution, customer service communications, policy and compliance threading

Requirements

What You'll Own 

• Case Studies — Monthly production end-to-end: interviews, drafting, sign-off, deployment
• Testimonials — Quarterly capture cycle, single source-of-truth register, multi-format deployment
• Comms Calendar — 12-month rolling calendar scheduled 4–6 weeks ahead
• Templates Library — Quarterly audit, refresh and versioning across all active templates
• Site Visits — Kits, collateral, pre/post comms and playbook maintenance
• Policy & Compliance — Sole marketing owner for all policy comms across employer, employee and web
• Novated Leasing — Weekly, monthly and quarterly comms rhythm for Eziway Car Leasing
• System Comms — Versioned template library, quarterly reviews and post-release regression testing

What We're Looking For

• 1–3 years in a marketing communications, content coordinator or marketing operations role
• Proven ownership of a content calendar and document or template register
• Strong written communications — confident drafting professional employer and employee-facing copy
• Proficiency with SharePoint, EDM tools (Mailchimp or similar), Canva or Adobe and a CMS
• Sharp attention to detail across multiple concurrent comms streams
• Barista experience - preferred not essential

Bonus points for experience in financial services, salary packaging, novated leasing, or a regulated B2B environment — and yes, barista skills are genuinely listed as a desirable.