ASSYST is seeking an experienced IT Business Analyst with strong Technical Writing expertise to support a client project in Tallahassee, FL. This is a hybrid role.
The selected candidate will be responsible for requirements analysis, process mapping, technical documentation, and stakeholder collaboration. The ideal candidate will have hands-on experience with Agile and Waterfall methodologies, excellent documentation skills, and the ability to translate complex technical concepts into clear, actionable deliverables.
Key Responsibilities
Business Analysis & Requirements
- Gather, analyze, and document business and system requirements (BRD, FRD, user stories)
- Conduct requirements elicitation sessions, workshops, and stakeholder interviews
- Develop As-Is / To-Be process flows, use cases, and process maps (Visio)
- Perform gap analysis, impact analysis, and business process re-engineering
- Collaborate with developers, architects, QA teams, and business stakeholders
Technical Writing & Documentation
- Create and maintain technical documentation, SOPs, user manuals, and system guides
- Translate complex technical information into clear, concise, and user-friendly documentation
- Maintain documentation repositories, version control, and content lifecycle
- Ensure compliance with PMO standards and regulatory requirements
Quality Assurance & Review
- Review and edit technical documents, design specifications, and system artifacts
- Ensure accuracy, consistency, and completeness of all documentation
- Work with SMEs to validate requirements and documentation quality
Stakeholder Communication & Project Support
- Act as a liaison between business and IT teams
- Facilitate meetings, sprint sessions, and stakeholder discussions
- Prepare status reports, executive briefings, and project documentation
- Support project planning, coordination, and delivery
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field
- 5+ years of experience as an IT Business Analyst
- 3+ years of experience in technical writing/documentation
- Strong expertise in requirements gathering, business analysis, and process modeling
- Experience with Agile, Scrum, and Waterfall methodologies
- Proficiency in: Microsoft Office (Word, Excel, PowerPoint) ,Microsoft Visio (process mapping)
- Experience writing: BRD, FRD, user stories, use cases, SOPs
- Strong analytical, communication, and stakeholder management skills
- Experience with meeting facilitation and documentation
- Experience with Power BI, Tableau (data visualization)
- Knowledge of SQL, Python, or R for data analysis
- Familiarity with JIRA, MS Project, Trello
- Certifications: CBAP, PMI-PBA
- Experience with ERP systems and enterprise applications
- Exposure to government/public sector projects
- Knowledge of SDLC processes and IT standards
ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law
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