Payroll & Billing Specialist (Quickbooks - REQUIRED)

Payroll and Billing Specialist for a Home Care Agency (Quickbooks Proficiency Required)

Type: Remote

Shift: 8am-5pm EST (Full-time)

Start Date: ASAP

Company Summary:
At Helper Heroes, we’re on a mission to provide exceptional care and support to home care agencies in the U.S. We believe in true partnership where our virtual assistants act as an extension of the care team. Our goal is to ensure a compassionate, innovative, and efficient care experience for clients and families alike. 

Job Summary:
A Payroll and Billing Specialist manages employee compensation and client invoicing, ensuring accurate, timely paychecks and revenue collection. Key duties include processing timesheets, calculating taxes, deductions, and commissions, generating invoices, and resolving discrepancies. They ensure compliance with financial regulations and maintain detailed records using accounting software.

Key Responsibilities:

• Payroll Processing - Collect, review, and input employee timecards, calculate wages, overtime, deductions, and tax withholdings (federal/state/local).
• Billing & Invoicing - Create, verify, and send client invoices, manage accounts receivable, and track outstanding balances.
• Compliance - Maintain compliance with payroll laws, regulations, and company policies, ensuring timely tax filings and payments
• Record Maintenance - Update employee information, including salary changes, benefits deductions, and exemptions, in payroll systems.
• Problem Solving - Resolve pay inaccuracies and billing disputes to maintain employee satisfaction and client trust.
• Reporting - Prepare reports for management regarding payroll expenses, tax payments, and billing data.

Skills and Qualifications:

• Experience : 1–3 years of experience in payroll, billing, or accounting roles.
• Education :  Bachelor’s degree in Accounting, Finance, or Business Administration preferred.
• Software Proficiency : Familiarity with payroll/accounting software like SAP, QuickBooks, or similar systems
• Analytical Skills : Strong attention to detail with the ability to reconcile complex accounts.
• Communication : Strong verbal and written communication skills for employee and client inquiries.

Why You’ll Love Working with Us:

• Competitive Base Pay: $6.50/hr for the first 6 months
• Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible.
• Growth Opportunities: As we grow, so will you! There’s plenty of room for advancement and learning.
• Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.