Business Intelligence Analyst

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.

The Purpose

As a 12-month max term contract position, the purpose of the Business Intelligence Analyst role is to support AP+ make informed, data-driven decisions across Australia’s domestic payments ecosystem by transforming complex operational, transactional and strategic data into actionable insights. Additionally, this role plays an important part in supporting operational performance, strategic transformation, regulatory obligations and enterprise risk management.

Key Outcomes the Role Owns:

• Gather and interpret business requirements across reporting, analytics, insights and operational troubleshooting.
• Analyse and interpret data from multiple sources, ensuring data accuracy, consistency and integrity.
• Deliver clear, actionable insights and reporting to stakeholders through effective communication and presentation.
• Develop scalable, self-service reporting solutions to support organisation-wide use.
• Manage ongoing reporting and data requests, including controlled updates to reports, dashboards and data models.
• Investigate data and reporting issues, identify anomalies and determine root causes impacting transaction products and business processes.
• Document and standardise reporting methodologies, processes and insight frameworks across AP+.
• Collaborate closely with cross-functional teams to ensure timely delivery of reporting outcomes and business objectives.

You’ll likely be a strong fit for this role if you can confidently answer “yes” to most of the following:

Experience & Technical Skills

• Proven experience working in data analysis or reporting roles.
• Proficiency in Power BI, Power Query, Power Pivot, DAX, Advanced Excel, SQL and Python.
• Knowledge of data modelling principles preferred.
• Experience in payments, financial services or transaction data environments highly regarded.
• Strong communication and collaboration skills within cross-functional teams.

Capability Requirements:

Information & Data Management

• Support the effective management, quality and governance of data and information assets.
• Conduct data validation, integrity checks and routine analysis to support business decisions.

Business Analysis & Requirements

• Analyse business problems, identify root causes and recommend practical improvements.
• Gather, document and manage reporting and analytics requirements with stakeholders.

Data Analytics & Business Intelligence

• Perform end-to-end data analysis to generate actionable insights and support decision-making.
• Develop and maintain dashboards, reports and self-service BI solutions.
• Integrate and validate data from multiple sources to ensure reporting accuracy and consistency.

Data Visualisation

• Design clear and effective visualisations and dashboards tailored to stakeholder needs.
• Present insights and data narratives in a concise and understandable manner.

Stakeholder Management

• Build effective stakeholder relationships through collaboration, communication and issue resolution.
• Contribute to a team-focused environment and support successful delivery outcomes.

 What happens next:

At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you’re ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to