Operations Planner/Scheduler - SAS - SMP

The Operations Planner is the primary engine for strategic execution and operational accountability within the COO’s office. This role ensures that the stadium’s long-term strategy is translated into measurable action through rigorous KPI management and milestone tracking for major upcoming tournaments.

Key Responsibilities

• Strategy Implementation Tracking: Serve as the PMO for the COO’s strategic initiatives; map high-level goals into detailed implementation plans.
• KPI Management & Target Setting: Define and monitor Key Performance Indicators (KPIs) for Venue Operations, Safety, and Engineering.
• Executive Dashboard Performance: Own the design and maintenance of the COO Executive Dashboard using PowerBI/Excel to provide real-time briefings.
• Cross-Functional Action Tracking: Maintain a centralized "Action Log" for all directives, ensuring that departmental owners meet deadlines and quality standards.
• Operational Readiness Coordination: Track the implementation of "Events Readiness" strategies and projects.

Requirements

• Experience: 8–10 years in Operations Planning, Strategy Execution, or Management Consulting, specifically within operational or manufacturing fields with a data-driven environment.
• Technical and Analytical Mindset: Advanced proficiency in data visualization (PowerBI/Excel) with the ability to distill complex operational data into high-level strategic summaries for the COO and Board members.
• Soft Skills & Collaboration: Strong soft skills in communication and working through teams with less conflict and resistance; must be able to drive accountability across diverse departments while maintaining positive professional relationships.