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Action Property Management logo

Front Desk Associate - Marquee Park Place

Posted about 2 months ago

OfficeIrvine, CAEN40k - 42k USD
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation, and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. 
 
Action is seeking a Full-Time Front Desk Associate to join our luxury association, Marquee Park Place in Irvine. 
 
Compensation: $19 to $20 per hour
 
Schedule: Thursday to Monday; 3:00 PM to 11:30 PM
### What You’ll Do (Job Duties)
  • Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
  • Maintain the appearance of the front desk area, lobby, and main elevators.
  • Monitor lobby activity and maintain access control.
  • Provide concierge services.
  • Complete Daily Activity Report
  • Answer and direct incoming phone calls. Receive and distribute resident parcels.
  • Address resident and guest concerns and questions
  • Demonstrate strong understanding of the association's governing documents.
  • ### Who You Are (Skills/Experience)
  • Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
  • High school diploma or GED equivalent is required.
  • At least 1 year of customer service experience.
  • Hospitality, luxury retail or fine dining experience is preferred.
  • Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor
  • Upbeat and positive team player attitude
  • Strong judgment and solutions-oriented
  • Proactive customer service approach
  • Why You’ll Love Working at Action
    At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact.
     
    Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
     
    #LI-AB1
    Job details
    Workplace
    Office
    Location
    Irvine, CA
    Experience
    EN
    Salary
    40k - 42k USD
    per year
    Action Property Management logo
    Action Property Management
    View company page

    California's largest privately owned HOA management company, providing full-service community association management for HOA boards across California and Texas for over 40 years. Accredited Association Management Company (AAMC) through the Community Associations Institute.

    Employees
    657
    Industry
    Real Estate
    Headquarters
    Irvine, California
    Founded
    1984
    Company location
    320 Commerce, Suite 200, Irvine, California 92602, US
    Specialties
    HOA Management, High Rise Management, SFH/Condo Communities, Large Scale Communities, and Developer Communities

    Key team members

    Carla J. Gatza, MBA, PHR

    Carla J. Gatza, MBA, PHR

    Pam Sanders CPTD

    Pam Sanders CPTD

    Susan Winton

    Susan Winton

    Bennett Hirschhorn

    Bennett Hirschhorn

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