About Clearly AI

Clearly AI automates the most painful bottleneck in the enterprise: security and privacy reviews. We help security teams complete high-quality threat models, privacy impact assessments, and vendor risk evaluations in minutes instead of weeks.

We’re live with Fortune 500s and global brands including Rivian, Ericsson, HID Global, Affirm, Webflow, and Okta. We’ve reviewed thousands of security-critical products, from badge scanners to stablecoin platforms to autonomous driving features.

Backed by Y Combinator, Basis Set Ventures, Crosspoint Capital, Argon Ventures, and Ritual Capital. Selected as a Top 10 Finalist for the RSAC 2026 Innovation Sandbox Contest. Advised by former CISOs of Amplitude and OKX, the former CEO of Reddit, and the former CPO of Brex.

We are early. We are deeply technical. We are building alongside real practitioners, and we want a real practitioner who loves working with customers to help.

Location

Seattle/SF preferred, remote OK. We meet in person 1-2x per quarter. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Why This Role Exists

Our customers are Fortune 500s and global brands operating inside complex, highly regulated security environments. They need someone who can:

Understand real security workflows across threat modeling, privacy, and vendor risk
Integrate Clearly AI into those workflows alongside Jira, ServiceNow, Confluence, and GitHub
Drive disciplined implementation from contract to production
Translate deployment friction into shipped product improvements

This role exists to ensure customers deploy Clearly AI deeply, correctly, and measurably.

What You’ll Own

1. Technical Deployment & Production Adoption

Lead end-to-end onboarding from signed contract → operational production usage
Integrate Clearly AI into enterprise systems (Jira, ServiceNow, Confluence, GitHub, etc.)
Configure review workflows aligned to each customer’s security processes
Drive implementation timelines and ensure milestones are met
Move customers from pilot → embedded operational usage

2. Implementation Project Management

Run structured weekly and monthly customer syncs
Maintain clear agendas, owners, and next steps
Track blockers and technical dependencies
Coordinate closely with engineering on integration requirements
Ensure nothing drifts between calls

3. Security Workflow Optimization

Operate inside real threat modeling, DPIA, and vendor risk workflows
Identify automation opportunities within existing processes
Help reduce review cycle time and operational backlog
Ensure product usage maps to measurable security outcomes

4. Product Feedback & Engineering Collaboration

Conduct structured deployment reviews
Translate workflow friction into actionable feature requests
Log and manage feedback clearly in Linear
Collaborate directly with engineering on requirements and edge cases
Close the loop with customers when improvements ship

5. Support & Process Infrastructure

Help triage inbound customer support issues
Identify recurring patterns in bugs or workflow friction
Build lightweight processes for tracking blockers and feature requests
Create documentation and onboarding playbooks

What This Role Is NOT

Not a traditional SaaS Customer Success Manager
Not primarily an executive relationship role
Not a quota-carrying sales position
Not a broad CS team builder

What We’re Looking For

Required

2+ years in GRC, privacy, or security engineering or as a security consultant
Hands-on experience with threat modeling, vendor risk assessments, or privacy reviews
Experience implementing security tools into enterprise workflows, setting up integrations, and configuring tooling
Strong cross-functional project management skills
Ability to speak the language of security practitioners (STRIDE, DPIA, TPRM, CVE, etc.)
Experience working closely with Product and Engineering teams
Ability to debug customer issues to identify root causes

Strongly Preferred

Prior experience as a forward deployed engineer or security consultant
Deep familiarity with modern security workflows (AppSec reviews, privacy programs, vendor risk programs)
Experience translating customer deployment challenges into shipped product improvements
Familiarity with Jira, ServiceNow, GitHub, Confluence integrations
Demonstrated passion for security automation and operational efficiency
Experience working in early-stage startups

How Success Is Measured (First 12 Months)

% of customers deployed into production workflows
Implementation cycle time from contract → operational adoption
Measurable reduction in review cycle time across accounts
Structured product feedback loops consistently operating
Reduced support chaos through improved process and documentation

Why Join Clearly AI

Work with a lean but powerful founding team to ensure customer feedback is reflected in the product from day one
See your impact directly improving customers’ experiences as security practitioners
Join an RSAC 2026 Innovation Sandbox Top 10 Finalist backed by $8.4M in seed funding
Operate at the intersection of AI and enterprise security
YC alum with proven, technical founders and strong growth momentum
Competitive salary, equity, and benefits

Technical Implementation Lead - Security