Workers' Compensation Assistant

Under general direction, perform a full range of complex and responsible administrative and legal work utilizing legal terminology, procedures, and documents. Coordinate preparation of legal documents and correspondence.

You will be responsible for assisting with the following areas, as well as other duties as assigned:

1. Document Management

• Daily review of incoming mail and immediate online filing of bills and demands
• Pull documents from client systems for service of discovery and orders
• Assist in intake of PQME Record Review preparation referrals

2. Calendar Management

• Calendar Hearing Representative for WCAB Appearances and maintain an accurate calendar log
• Contact defense attorneys for missing file documents prior to all lien conferences and trials
• Contact the judge’s secretaries to obtain information on upcoming appearances and to get us added to the OAR
• Obtain contact information for co-defendants and document information in the lien software system

3. Clerical:

• Service of all legal documents to lien claimants, defense attorneys, and Workers' Compensation Appeal Board locations
• Assist Lien Specialists and Hearing Representatives with clerical tasks
• Assist in completing Substitution of Attorney forms and following up with adjusters for signed copies
• Responsible for helping complete and draft all relevant intake legal documents and letters
• Complete Panel QME Requests, track AA deadlines strikes, complete PQME/IME Record Review Schedule of Records, and send final packages to the PQME, AA, and/or client

4. Miscellaneous

• You may also be asked to help with miscellaneous tasks during the day from AMLS management.

Reporting: You will report to the Lien Manager

Work Environment:

Usually work regular business hours (Monday through Friday, 8:30 AM to 5:00 PM)

Generally, spend most of the time working in office settings, although special projects may involve travel and offsite locations, the ability to work from home.

Job Type: Full-time; Hybrid (remote/in office)

Physical Requirements:

Need to move and handle boxes that contain physical files throughout the company and events, which entail lifting and performing all functions as set forth. File boxes can weigh up to 15lbs.

Skills/Qualifications:

• Minimum 2+ years of experience as a Legal Secretary in a workers' compensation defense firm or lien assistant role or equivalent high-level administrative assistant required.
• Excellent knowledge of Microsoft Outlook, Word, Adobe Acrobat, and Dropbox or other shared cloud storage.
• Strong writing, proofreading, spelling, and grammar skills, as well as, typing ability (minimum 75 WPM)
• Knowledge of legal billing, EAMS, FileNet, and Case Management Software are a plus.
• Ability to interact effectively with the public, clients, and employees; maintain confidentiality and use discretion and tact; work independently in the absence of specific instruction.

The ideal candidate will be highly organized, detail-oriented, and work well under pressure, with the ability to juggle multiple projects simultaneously. Must possess excellent verbal and written communication skills and have pride in work product. This is a fast-paced position that requires critical thinking and problem-solving skills. In addition, this role must work collaboratively with attorneys and staff at all levels to achieve goals.

AM Lien Solutions offers a competitive compensation package including 100% company-sponsored employee Medical and Vision Insurance for the employee; Short Term Disability, Long Term Disability and Life insurance benefits; a 401k plan; paid time off; and optional voluntary dental plan. We offer an excellent work/life balance in a collaborative and casual work environment.