About FirmaTRUST:
FirmaTRUST (formerly ICE Consulting) is a growing IT consulting and managed services organization supporting clients across the United States. We are seeking an experienced HR Manager to lead and support our HR operations, with a strong focus on managing US-based employees and compliance.
Job Overview:
We are looking for an experienced HR Manager who has hands-on experience working with US companies and managing US-based employees. The ideal candidate will have a strong understanding of US HR practices, employee handbook management, compliance, and end-to-end HR operations.
Key Responsibilities:
- Manage day-to-day HR operations for US-based employees
- Ensure compliance with US labor laws, policies, and HR best practices
- Develop, maintain, and update the Employee Handbook in line with US regulations
- Oversee onboarding and offboarding processes for US employees
- Handle employee relations, performance management, and conflict resolution
- Partner with leadership to implement HR strategies aligned with business goals
- Maintain HR documentation, policies, and procedures
- Support payroll coordination and benefits administration for US employees
- Drive employee engagement initiatives and HR programs
Requirements
- Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field
- 5+ years of HR experience, preferably with a US-based company or supporting US employees
- Strong knowledge of US labor laws and HR compliance
- Proven experience in creating and managing Employee Handbooks
- Experience handling onboarding, offboarding, and employee lifecycle management
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, client-focused environment
Preferred Qualifications:
- Experience in IT or Managed Services (MSP) environment
- Familiarity with HRIS systems and tools
- Strong organizational and leadership skills
What We Offer:
- Competitive salary package
- Growth opportunities within a dynamic organization
- Exposure to international HR practices
- Collaborative and supportive work environment
FirmaTRUST delivers AI-driven managed IT, advanced cybersecurity, and 24/7/365 global human support for businesses worldwide. SOC 2 Type II certified with 30 years of proven expertise. Fortified Security. Trusted IT
Key team members

Kanishka de Lanerolle

Alex Kukanego

Elmer Catahay

Joshua De Leon
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