Production Manager

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, Brand Project, and Upper90. To learn more, visit clutch.ca.

About the role:

We are on a mission to build a world-class team that drives innovation, growth, and operational excellence. As we scale rapidly, we are looking for an Automotive Inspection Manager to lead our vehicle inspection department within our reconditioning facility. This role focuses on overseeing vehicle inspections, maintaining quality standards, and managing a team of inspectors, apprentices, and technicians to ensure vehicles are retail-ready and completed efficiently. Evening availability is required.

What you’ll do:

• Lead and oversee the daily operations of the vehicle inspection department
• Manage a team of inspectors, apprentices, and technicians while promoting accountability, performance, and productivity
• Ensure all vehicles meet Clutch’s quality and safety standards prior to retail readiness
• Oversee vehicle inspections, diagnostics, repair recommendations, and quality control processes
• Monitor production timelines and ensure vehicles are completed efficiently and on schedule
• Establish and monitor department KPIs and production metrics
• Partner with leadership to improve workflows, operational efficiency, and inspection processes
• Provide coaching, mentorship, and ongoing training to team members
• Build a high-performance culture rooted in collaboration, communication, and ownership
• Support hiring, onboarding, scheduling, and performance management within the department
• Collaborate cross-functionally with production, logistics, and operations teams to support business demands
• Ensure inspection documentation and reporting is completed accurately and consistently
• Maintain a safe, organized, and efficient work environment
• Manage department resources, tooling, and equipment maintenance

What we’re looking for:

• Minimum 5–7 years of automotive experience, with at least 3 years in a leadership or management role
• Strong understanding of vehicle inspections, diagnostics, repair processes, and automotive quality standards
• Previous experience managing technicians, apprentices, inspectors, or production teams
• 310S License strongly preferred, or equivalent hands-on technician experience
• Strong leadership skills with the ability to coach, develop, and hold teams accountable
• Excellent communication, organization, and problem-solving skills
• Comfortable working in a fast-paced, production-focused environment
• Strong time-management skills with the ability to prioritize and multitask effectively
• Data-driven mindset with experience tracking KPIs and operational performance
• Flexible availability, including evenings, weekends, and overtime as needed

Other items to note:

• Communication: Frequent interaction with leadership, technicians, inspectors, and production staff
• Problem Resolution/Analysis: Identify quality concerns, operational bottlenecks, and workflow inefficiencies
• Team/Individual Contributor: Lead inspection department operations while supporting team development
• Working Conditions: On-site role in a production/reconditioning facility during evening hours
• Mental and Physical Skill/Effort: Leadership, organization, multitasking, and problem-solving required

Why you’ll love it at Clutch:

• Autonomy & ownership – opportunity to create your own path and lead a high-performing team
• Competitive wages and benefits
• Generous time off program
• Opportunity to work for an ambitious and fast-moving startup

Employment Type:

Permanent Full-Time

Compensation & Benefits:

• Salary range: $85,000 – $100,000 annually
• Health & dental benefits
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [email protected]