Group Sales Administration Team Leader

Lead and develop the Group Sales Administration Team, delivering centralised support to Sales Operations and Head Office Finance across seven Centres. Build strong relationships with Centres and internal departments, acting as the main contact for all Sales Administration activity. Oversee accurate invoicing for new and used vehicles, support deal file audits, and ensure a professional, efficient service that upholds governance standards and enhances the internal and external customer experience.

Responsibilities:

• Lead, motivate and develop a high‑performing Sales Administration Team.
• Allocate daily tasks to ensure smooth, efficient support across all Centres.
• Monitor accuracy, productivity, KPIs and deliver regular 1:1s and reviews.
• Provide coaching and process training to maintain strong capability across the team.
• Act as the primary escalation point for complex queries and issue resolution.
• Ensure accurate invoicing for all new and used vehicle sales.
• Oversee correct vehicle registration and taxation in line with DVLA and internal standards.
• Maintain complete, audit‑ready documentation for all vehicle transactions.
• Work closely with Sales teams to ensure compliant, efficient deal processing.
• Manage all aspects of Company vehicle administration, including Porsche ECOS.
• Maintain accurate insurance schedules and ensure secure handling of sensitive data.
• Uphold CDD, AML and internal control standards, escalating risks where required.
• Oversee payment accuracy, settlements, reconciliations and alignment with accounting controls.
• Liaise with internal/external auditors and support periodic quality checks.
• Bring strong automotive sales admin experience, DMS capability and exceptional attention to detail.

Requirements

Minimum Qualifications:

• Demonstrated experience supervising or leading a team in a fast‑paced environment.
• Proven background in automotive sales administration within a franchised dealership.
• Excellent attention to detail, time management and problem‑solving capability.
• Strong interpersonal and communication ability with a professional, customer‑focused approach.
• Confident using Microsoft Office (especially Excel) and Dealer Management Systems.

Desirable Qualifications:

• Knowledge of ADP Autoline (Kerridge/Keyloop)
• Ability to analyse data, create reports and support KPI tracking.
• Experience supporting internal audits, AML/CDD processes or FCA‑related controls.
• Familiarity with managing company car schemes or fleet administration.
• Experience identifying operational efficiencies or improving administrative workflows.

Benefits

Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.

In return, we offer

• Basic salary of £40,000 plus a 15% bonus
• 40hours per week - Monday to Friday, rotating between 8:30 - 17:30 and 9:00 till 18:00
• Option of a VW Group Vehicle at preferential leasing rates
• 35 days holiday per year, inclusive of bank holidays
• Life Assurance
• DC Pension Scheme
• Employee Assistance Program - support and advice on issues impacting your wellbeing
• Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products

Centre:
Porsche Retail Group Head Office is located at the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. 

Company:
Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.

Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.