Senior UX Designer – Docrio, Matters & Intakes

At Litify, our UX Designers own the end-to-end design for the products our customers use every day. They lead discovery, run customer research, design the workflows, prototype, and stay close to Engineering. Designers are expected to have a clear point of view on their product area, partner closely with Product Management and Engineering, and contribute to our design system.

The Senior UX Designer will lead design across multiple Litify products, with primary ownership of Docrio (our Document Management & Generation product) and Matters & Intakes, which are used daily by attorneys, paralegals, and legal operations teams at leading law firms and legal departments. This role reports to the UX Manager and will lead major design initiatives for the company.

In this role, you’ll:

Own the design for features and flows across Docrio and Matters & Intakes, from initial problem framing through high-fidelity design and release QA
Meet regularly with Product Management and Engineering to scope work, refine requirements, and resolve ambiguity
Run customer research with attorneys, paralegals, and legal operations users, including interviews, usability sessions, and concept testing
Design for the realities of legal work: dense information, compliance requirements, audit trails, permissions, and workflows where mistakes have real consequences for customers and their clients
Collaborate with Engineering to ensure designs are feasible and performant
Partner with Sales, Professional Services, and Customer Success to understand customer pain points and implementation realities
Represent Litify in customer design reviews, research sessions, and the occasional demo as a subject matter expert for your product areas
Collaborate with other designers on the team and help shape how we run critique, research, and design reviews

To be successful, you have/are:

5+ years of product design or UX design experience, with meaningful time spent on B2B SaaS, enterprise, or workflow-heavy software
A portfolio of data-dense, multi-step workflows that shows strong interaction design and information architecture, along with how you framed the problem, what you considered and ruled out, and how you assessed the outcome
Experience designing for legal tech, document management, document generation, case management, CRM, or another regulated industry (legal, healthcare, financial services) is a major plus
Experience designing on or alongside Salesforce, or another large enterprise platform with an established design system. Experience extending a design system with custom components is an even stronger plus
Comfortable planning and running your own customer research
Fluency in Figma and a working understanding of HTML, CSS, and accessibility, enough to effectively communicate with engineers
Able to work across multiple products without losing the thread on the user’s end-to-end experience
Comfortable designing in product areas where the patterns are still being established, including AI features
A clear, direct communicator able to walk executives, engineers, and customers through design decisions
Comfortable giving and receiving critique, and willing to step up when teammates ask for help
Strong organizational and time management skills; comfortable running multiple workstreams in parallel inside an Agile process

Disclosure:

The estimated pay range for this role is $125,000 - $145,000. You may also be offered a bonus and benefits.

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.

Senior UX Designer