Ecommerce Regulatory Specialist
Pattern and Pattern
Posted about 2 hours ago
Screen products for compliance across global ecommerce marketplaces—reviewing labels, formulations, claims, and certifications against requirements for each target market
Maintain an up-to-date knowledge base of international regulatory requirements spanning global markets (Americas, EU, MENA, APAC), ecommerce platforms, fulfillment models, and high-risk product categories
Oversee compliance projects by vetting and managing 3rd-party regulatory agencies, coordinating with brands and internal teams, and holding partners accountable to timelines and quality standards
Manage company licensing for Pattern's Canadian warehouse, including site licenses, MDELs, and QA processes for imported products
Develop and own regulatory compliance SOPs, train cross-functional teams and brands, and assess risk to inform business expansion decisions across new markets and platforms
Bachelor's degree and 1–2 years' minimum regulatory compliance experience in a high-risk product category covering US and international requirements
Demonstrated ability to understand, interpret, and apply global regulations; proven research, risk assessment, and project management skills
Excellent verbal and written communication skills with strong judgment and a commitment to ethics
Preferred: experience with dietary supplements/VMS, cosmetics, OTC drugs, or children's products in EU, UK, CA, CN, or AU markets
Preferred: experience submitting product registrations or applications to regulatory bodies (FDA, Health Canada, EPA, CPSC, etc.)
You proactively maintain a current knowledge base of global regulations and flag compliance risks before they impact product listings or account health
You independently manage compliance projects end-to-end—screening products, coordinating 3rd parties, and keeping all stakeholders on timeline
You develop clear SOPs and effectively train cross-functional teams and brand partners on compliance workflows
You accurately assess marketplace and regulatory risk, enabling confident and data-informed business expansion decisions
You will work alongside the Account Health team and collaborate regularly with selling teams, brand partners, and 3rd-party regulatory agencies. You will be supervised by the Account Health Manager and will interface with legal, operations, and business development stakeholders across Pattern's global marketplace network. This team moves fast and values proactive, solutions-oriented contributors.
We are looking for individuals who are:
Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.
Initial phone interview with Pattern’s talent acquisition team
Video interview with a hiring manager
Onsite interview with a panel of department leaders
Professional reference checks
Executive review
Offer
Discuss professional accomplishments with specific data to quantify examples
Provide insights on how you can add value and be the best addition to the team
Focus on mentioning how you would be partner obsessed at Pattern
Share experience on any side projects related to data and analytics
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