GTM Systems Administrator (Salesforce)
Mews
Posted about 4 hours ago
🌍 Can you help us change the world?
It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $2.5b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.
We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇
🧑🏻💻 About the role
First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:
Our GTM systems team keeps the commercial engine running. As Mews grows exponentially across North America, we are seeking someone who can own Salesforce administration for the region, action when our sales teams need support, and bring structure to a fast-moving, expanding tech stack.
This is our founding North American systems admin hire. You'll report into the GTM Systems function and work closely with Revenue Operations, Sales and Customer Success across the business. This role is fully remote and reports into the Revenue Operations function.
Why Mews:
Mews powers 15,000+ properties across 85 countries. In 2025, nearly $20 billion in transactions moved through the platform. Millions of guests check in, pay and interact with hotels through Mews every day – most without realising it.
That scale creates a genuinely complex systems environment. The GTM stack you'd be owning here is a fast-moving ecosystem serving a commercial org that's growing across regions, and the data quality, adoption and structure you bring to it has a direct line to revenue.
In 2026, Mews raised $300 million in Series D funding led by EQT Growth, reaching a $2.5 billion valuation. The company is at a stage where the systems function is being built properly for the first time across North America – which means the work you do here will actually shape how things are done, not just maintain what someone else set up.
The hospitality industry has recognised what we're building: Best Property Management System multiple years running at the HotelTechAwards, Best Place to Work in Hotel Tech for six consecutive years, and the #1 Hotel Point of Sale System globally.
Salesforce administration
- Own day-to-day administration of Salesforce: user management, permissions, fields, validation rules, page layouts and data integrity
- Triage and resolve requests from Sales, Marketing and Customer Success – same-day for urgent access and provisioning issues
- Enrich and validate account and contact data to increase coverage across the GTM org
- Conduct adoption analysis across the GTM stack; flag low-usage tools and recommend licence reductions and consolidation
GTM tool ecosystem
- Maintain and support the broader tool stack used by commercial teams – including Gong, Clay and sales engagement platforms
- Ensure clean data flows between systems and flag integration gaps before they become problems
- Keep documentation current and accessible for the rest of the systems team
Reporting and sprint delivery
- Produce reliable reporting from GTM systems data to support sales and RevOps leadership
- Scope, estimate and schedule work into sprints; communicate delivery timelines clearly to stakeholders
- Show up to standups with the systems and StratOps teams, contribute to triage and own your queue
- 3+ years working within a Salesforce or sales operations ecosystem including Apex, Flows, LWC, SOQL, and Salesforce APIs
- Salesforce Administrator certification required; CPQ Specialist or System Architect certifications strongly preferred; Developer I & II, Application Architect, or Technical Architect certifications a plus
- Demonstrated experience managing a modern GTM stack including tools such as Gong, Clay, Aircall, and sales engagement platforms
- Strong understanding of commercial lifecycle modeling, pipeline management, and revenue operations fundamentals
- A background working primarily inside RevOps or systems teams – you know how to manage requests, set expectations and deliver on time
- Bonus: prior experience in sales or a sales-adjacent role before moving into ops, and/or experience at a SaaS company where pace and change are the default
To be eligible for this position, you must be based in one of the following US states: Arizona, California, Colorado, Florida, Georgia, Illinois, Kansas, Massachusetts, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington or Wisconsin.
Pay Transparency at Mews
Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.
This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.
If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.
🎉 What's in it for you?
Did you know Mews was named Best PMS of 2025 - for the second year in a row - and twice recognized as a Best Place to Work in Hotel Tech?
That success is powered by our incredible people and supported by the benefits that help them thrive.
🌍 Global benefits
No matter where you’re based, you’ll enjoy:
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Participation in our company share program
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Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)
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Unlimited paid holiday (yes, really)
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Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy.
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Relocation options available after 1 year
- Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself
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Flexible, hybrid working options
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One-off home office setup budget to make your workspace your own
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Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in available)
📍 Local benefits
We also tailor benefits to each location - from regional healthcare coverage to team events, socials, and other perks that make Mews life special wherever you are.
Because at Mews, growth, balance, and belonging aren't just words, they're how we work.
🤷🏻 Who is Mews?
We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.
Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.
From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.
Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.
Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.
💭 Life at Mews
That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.
Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.
If our mission, values and Life at Mews sound like your kind of place, we’d love to hear from you!
Everyone is welcome at Mews
We’re an equal opportunities employer. To reimagine the art of hospitality, we need teams that represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. We embrace different perspectives, encourage trying new things and want everyone to feel safe bringing their authentic self to work. If this sounds like you and you’re ready to join a global, innovative and exciting community, we’d love to hear from you.
One very important note: don’t hold back. Even if you don’t meet 100% of the criteria listed in this job description, we still encourage you to apply. We believe everyone should have equal access to opportunities and we’re committed to providing an inclusive experience, so please let us know if there’s anything we can do to support you during the application process. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We can’t wait to hear from you.
🤖 AI and Hiring at Mews
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