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Level Up in Europe: Danish Customer Support Consultant in Sofia

Posted 25 days ago

OfficeAarhus, Central Denmark Region, Denmark

🚀 Next Launch Date: 12.06 (The ultimate summer upgrade!)

Looking for an international adventure with a solid routine? ☕🎉

If you speak Danish and want a straightforward, highly social job where you can fully log off and enjoy city life after hours, we’ve got you covered.

We are hiring Customer Support Consultants to help users with their everyday favourite digital apps, mobile wallets, and family streaming accounts.

No technical coding or engineering degree required.

If you're the person your family calls when their app store or digital payment account acts up, you already have the skills we need!

Your Day-to-Day:

  • Helping users via chat, email, and phone with everyday, non-technical troubleshooting (think: unblocking accounts, fixing subscription issues, sorting out digital wallets).
  • Keeping it friendly, helpful, and solution-oriented. ***
  • The Shift Schedule: 10:00 - 19:00 (Monday to Friday only—weekends are 100% yours!).

Requirements

  • Fluency in Danish + solid professional English skills.
  • A naturally helpful personality—you like talking to people and sorting out quick puzzles.
  • Good computer skills (if you can manage live chats, emails, and phone tools smoothly, you're set).
  • Ready to move abroad, experience a new culture, and commit for at least 1 year.
  • Valid EU work rights (EU Passport).

Benefits

  • The Paycheck: Steady monthly gross salary in Euros: €2.200
  • Monthly Rent Support: An extra €150 (300 BGN gross) accommodation allowance - added directly onto your salary every single month!
  • Flight Covered: We will reimburse your air tickets up to €150!
  • Airport Welcome: A friendly face will be waiting to meet you at the airport the moment you land.
  • 21 Days Free Hotel Stay: We cover your first 3 weeks of accommodation on arrival while our local team physically guides you to find your perfect long-term flat in Sofia.
  • 4 Weeks of Paid Training: Hang out, learn the tools, and make friends before you even handle your first piece of live content.
Job details
Workplace
Office
Location
Aarhus, Central Denmark Region, Denmark
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Key team members

Sofia Saouri

Sofia Saouri

Simon Schmedes

Simon Schmedes

Adrian Torib

Adrian Torib

Simon Klinkiewicz

Simon Klinkiewicz

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