Business Care Account Manager I

Location Details:

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role’s hybrid or remote designation.

This position is not eligible to be performed in Alaska, California, Colorado, Hawaii, Illinois, Louisiana, Massachusetts, Mississippi, New Hampshire, New Jersey, New York, North Dakota, Oregon, Virginia, the Virgin Islands, Washington, or the metro cities of Austin, TX and Washington D.C.

Join our team...

As a Business Care Account Manager, you will be a trusted advisor to GoDaddy’s corporate-level customers, responsible for building and maintaining successful business relationships. You’ll provide strategic guidance and expert support to help customers manage and grow their domain portfolios, while also delivering hands-on account and product-level management. This role combines relationship development, technical consulting, and business growth to ensure our customers thrive in the domain industry. You will also be responsible for expanding your portfolio of corporate accounts while consistently achieving established performance metrics and business growth targets.

What you'll get to do...

• Build and maintain strong relationships with corporate clients, serving as their primary point of contact for all account-related needs
• Provide expert guidance on domain portfolio management, brand protection, and marketing strategies. Use discretion and independent judgment to assess customer needs and recommend tailored solutions
• Manage individual and bulk customer requests (e.g., domain updates, purchases), ensuring timely and accurate implementation
• Diagnose and resolve technical issues of varying complexity using internal tools and systems.
• Develop and execute strategies to help customers optimize their domain portfolios, including proactive outreach campaigns and education on best practices and industry trends.
• Identify upselling opportunities and contribute to the growth of the Corporate Domains Team by expanding your customer portfolio and consistently meeting performance metrics.

Your experience should include...

• Deep understanding of the domain name industry, including trends, guidelines, and competitive landscape
• 2+ years of GoDaddy experience.
• Strong proficiency in GoDaddy’s product suite and ability to translate technical capabilities into customer value.
• Proven experience in B2B sales, account management, or portfolio consulting, with a track record of building trust and driving customer success.
• Excellent interpersonal and communication skills, with the ability to influence and collaborate across teams and organizational levels.
• Demonstrated commitment to customer satisfaction, with strong consulting, problem-solving, and service delivery skills.
• High attention to detail, strong organizational abilities, and effective time management, especially in managing multiple accounts and priorities.

You might also have...

• Familiarity with Salesforce, including proficiency in demonstrating its tools and features to optimize sales processes, reports, and customer relationship management.
• Experience working in a remote or hybrid environment with cross-functional teams.
• Experience managing high-value or enterprise-level accounts.

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected].

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.